Apple Recalls

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iPhone 14 Plus Rear Camera Repair Program

Apple has identified that a small percentage of iPhone 14 Plus devices may experience issues with the rear camera. Affected devices are eligible for free repair.

iPhone 14 Plus

Nov 1, 2024

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iPhone 12 MagSafe Audio Repair Program

Apple has determined that a small percentage of iPhone 12 and iPhone 12 Pro devices may experience issues with audio quality due to a component issue. Affected devices may experience no sound from speakers or microphone when making calls. Apple will service affected devices free of charge.

iPhone 12iPhone 12 Pro

May 4, 2021

MacBook Pro 15-inch Mid 2015

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iPhone 11 Display Module Replacement Program

Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to a component failure. Apple will replace affected iPhone 11 displays free of charge.

Nov 18, 2020

MacBook Pro 15-inch Battery Recall

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected batteries will be replaced free of charge.

Jun 20, 2019

Apple Three-Prong AC Wall Plug AdapterApple World Travel Adapter Kit

Apple Three-Prong AC Wall Plug Adapter Recall Program

Apple has determined that three-prong AC wall plug adapters designed primarily for use in the UK, Hong Kong, and Singapore may break and create a risk of electrical shock.

Apr 25, 2019

iPhone X OLED Display Repair Program

Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. Symptoms include the display not responding correctly to touch, the display reacting even though it was not touched, or the display reacting inconsistently. Apple will replace the display module in affected iPhone X devices free of charge.

iPhone X

Nov 8, 2018

MacBook 12-inch Early 2015MacBook 12-inch Early 2016MacBook 12-inch 2017MacBook Air 13-inch 2018+3 more

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MacBook Pro Keyboard Repair Program

Apple has determined that the keyboards on certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: letters or characters repeating unexpectedly, letters or characters not appearing, or keys feeling "sticky" or not responding in a consistent manner. Apple will service affected MacBook keyboard free of charge.

Jun 22, 2018

Apple 2-Prong AC Wall Plug Adapter

Apple AC Wall Plug Adapter Recall Program

Apple is recalling AC wall plug adapters that were designed for use in continental Europe, Australia, New Zealand, Korea, Argentina, and Brazil. In rare cases, the two-prong Apple wall plug adapter may break and create a risk of electrical shock if touched. The recall covers adapters that Apple sold worldwide from 2003 to 2015 and those that shipped with Mac and certain iOS devices sold outside of the US from 2003 to 2015.

Jan 28, 2016

Beats Pill XL Speaker Recall

Apple has determined that, in rare cases, the battery in the Beats Pill XL may overheat and pose a fire risk. Customers will receive a refund.

Beats Pill XL

Jun 3, 2015