iPhone 11 Display Module Replacement Program
Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to a component failure. Apple will replace affected iPhone 11 displays free of charge.
By RecallRadar Editorial Team
Sourced from Apple. Last verified March 4, 2026.
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Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- November 18, 2020
- Source agency
- Apple
This recall affects device functionality. Consider taking action soon.
✨ Plain-English Summary
Some iPhone 11 devices have a display component that may fail and stop responding to touch. Apple is offering free replacement displays to fix this issue, so your phone will work normally again. (Estimated repair/replacement value: $200-400 if not covered by recall program)
Is This Recall Still Active?
Status: Yes - Active
This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.
What's Being Recalled
Full details from the recall report.
Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to a component failure. Apple will replace affected iPhone 11 displays free of charge.
Quick Info
Key facts from the official notice, kept in the article flow for easy cross-checking.
- Brand
- Apple
- Category
- device
- Source agency
- Apple
- Announced
- November 18, 2020
- Country
- global
- Status
- Active
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
iPhone 11
| # | Model |
|---|---|
| 1 | iPhone 11 |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
What You Should Do
Follow the remedy path from the official notice using the exact model and serial details above.
- 1Check if your iPhone 11's screen stops responding to touch or becomes unresponsive
- 2Visit apple.com or contact Apple Support to verify if your device is affected
- 3Schedule a repair appointment at an Apple Store or authorized service provider
- 4Bring your iPhone 11 in for the free display replacement
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Apple
- Announced by source
- November 18, 2020
- Last reviewed by RecallRadar
- March 4, 2026
Frequently Asked Questions
Is my apple device affected?
Check the affected models section on this page. The official notice currently lists iPhone 11.
What is the remedy for this recall?
1. Check if your iPhone 11's screen stops responding to touch or becomes unresponsive 2. Visit apple.com or contact Apple Support to verify if your device is affected 3. Schedule a repair appointment at an Apple Store or authorized service provider 4. Bring your iPhone 11 in for the free display replacement
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://support.apple.com/iphone-11-display-module-replacement-program
Keep browsing with these internal hubs: apple recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from AppleSee an inaccuracy?
Help us improve the accuracy of this recall information.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- November 18, 2020
- Source agency
- Apple
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