Active Device Recalls

Browse all current recalls, repair programs, and battery replacement programs. Click on any recall to see full details and how to claim your free repair.

applemedium priority

Mac mini Service Program for No Power Issue

Apple has determined that certain Mac mini units manufactured between 2023-2024 may experience a no power issue. Affected units will be repaired free of charge.

Mac mini (2023)June 13, 2025
lgmedium priority

LG Recalls Electric Ranges Due to Fire Hazard

This recall involves LG Slide-In Ranges, and Freestanding Ranges with front-mounted knobs. The following model and serial numbers are included in this recall. The model number is located on the ranges inside the oven door or storage drawer located on the bottom of the oven. The ranges were manufactured in Mexico and Korea. Model Number Serial No. (From) Serial No. (To) LDE4411ST 607KMXXXXXXX 807KMXXXXXXX LDE4413ST 506KMXXXXXXX 408KMXXXXXXX LDE4413BD 606KMXXXXXXX 901KMXXXXXXX LSE4611ST 607KMXXXXXXX 206KMXXXXXXX LSE4611BD 704KMXXXXXXX 704KMXXXXXXX LSE4613ST 510KMXXXXXXX 106KMXXXXXXX LSE4613BD 604KMXXXXXXX 106KMXXXXXXX LSEL6337D 102KMXXXXXXX 304KMXXXXXXX LSEL6337F 102KMXXXXXXX 312KMXXXXXXX LSEL6331F 201MMXXXXXXX 312MMXXXXXXX LSEL6331F 310KMXXXXXXX 312KMXXXXXXX LSEL6333F 107MMXXXXXXX 311MMXXXXXXX LSEL6333F 308KMXXXXXXX 312KMXXXXXXX LSEL6333D 107MMXXXXXXX 312MMXXXXXXX LSEL6333D 309KMXXXXXXX 312KMXXXXXXX LSEL6335D 102KMXXXXXXX 312KMXXXXXXX LSEL6335F 102KMXXXXXXX 312KMXXXXXXX LTE4815BM 802KMXXXXXXX 001KMXXXXXXX LTE4815BD 802KMXXXXXXX 207KMXXXXXXX LTE4815ST 801KMXXXXXXX 205KMXXXXXXX LRE4215ST 601KMXXXXXXX 903KMXXXXXXX LTEL7337F 206KMXXXXXXX 312KMXXXXXXX For more information on Range and Oven Safety, visit https://www.cpsc.gov/Safety-Education/Safety-Education-Centers/Fire-Safety-Information-Center. Hazard: Front-mounted knobs on the recalled ranges can be activated by accidental contact by humans or pets, posing a fire hazard. Remedy: Consumers should contact LG for a free warning label and placement instructions. The label reminds consumers to use the Lock Out/Control Lock function on the range control panel to disable activation of the heating elements when the range is not in use. View the LG instructional video regarding Control Lock/Lock Out feature at https://vimeo.com/1037322282. Consumers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving home or going to bed, and not to leave objects on the ra

Slide-In and Freestanding Electric RangesFebruary 6, 2025
applemedium priority

iPhone 14 Plus Service Program for Rear Camera Issue

Apple has identified that a small percentage of iPhone 14 Plus devices may experience issues with the rear camera. Affected devices are eligible for free repair.

iPhone 14 PlusNovember 1, 2024
samsungmedium priority

Samsung Recalls Slide-In Electric Ranges Due to Fire Hazard

This recall involves Samsung Electric Slide-In Ranges with the model numbers below. The model number is located on the ranges on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven. Recalled Model Numbers NE58K9430SS/AA NE58N9430SG/AA NE58R9431SG/AA NE58R9431SS/AA NE58R9431ST/AA NE58F9500SS/AA NE58K9500SG/AA NE58F9710WS/AA NE58K9850WS/AA NE58K9850WG/AA NE58K9852WG/AA NE58H9950WS/AA NE58R9311SS/AA NE63T8111SG/AA NE63T8111SS/AA NE63T8311SG/AA NE63T8311SS/AA NE63BG8315SSAA NE63CB831512AA NE63BB851112AA NE63T8511SG/AA NE63T8511SS/AA NE63T8511ST/AA NE63A8711QN/AA NE63BB871112AA NE63T8711SG/AA NE63T8711SS/AA NE63T8711ST/AA NE63T8751SG/AA NE63T8751SS/AA Hazard: Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard. Remedy: Consumers should contact Samsung to receive a free set of knob locks or covers compatible with their model of electric slide-in range to install. Consumers using the recalled ranges without knob locks or covers are cautioned to keep children and pets away from the knobs, to check the range knobs to ensure they are off before leaving the home or going to bed, and to not leave objects on the range when the range is not in use. Consumers with Wi-Fi enabled ranges can enable the "Cooktop On" notification on the Samsung SmartThings app to receive alerts on their smartphone when a cooktop burner is turned on.

Slide-in Electric RangesAugust 8, 2024
samsungmedium priority

Samsung Slide-In Electric Range Recall

Samsung is recalling certain slide-in electric ranges because the unit can tip forward when weight is applied to an open oven door, posing fall and burn hazards. Samsung will provide a free tip-over prevention kit or refund to affected consumers.

Samsung Slide-In Electric Range (multiple models)August 8, 2024
lgmedium priority

LG Free-Standing 86-Inch Smart TV Recall

LG is recalling free-standing 86-inch smart televisions because the TV can fall over, posing a tip-over and entrapment hazard. This recall affects the LG 86-inch QNED TV. LG will provide a free repair kit (anti-tip straps) or a full refund.

LG 86QNED90UQAJanuary 12, 2023
lgmedium priority

LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert)

This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD, and 86NANO75UQA. The TVs (not including the stands) are 86 inches diagonally, 43.5 inches high, 76 inches wide, and 2.4 inches deep. They weigh approximately 100 pounds. The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM, or 208RM and is located at the bottom right of the back of the TV, along with the model number. Consumers can also check the serial number by pressing the mute button, three times rapidly, on the original LG remote control provided with their TV. Hazard: The TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others. Remedy: Consumers using the TV's supporting stand legs should immediately detach it and place the television in a safe location away from children. Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair. Consumers who wall-mounted their TVs do not need to stop using their TVs.

LG 86-inch smart televisions and standsJanuary 12, 2023
googlemedium priority

Pixel Buds Pro Firmware Update for Audio Issues

Google released a critical firmware update to address audio cutting out and connectivity issues affecting Pixel Buds Pro.

Pixel Buds ProSeptember 20, 2022
dellmedium priority

Dell Latitude 5000 Series Battery Safety Update

Dell identified a battery safety issue affecting certain Latitude 5000 series laptops where the battery may swell under specific charging conditions. Dell will replace affected batteries free of charge and has released a firmware update to prevent the conditions that cause battery swelling.

Dell Latitude 5520September 1, 2022
googlemedium priority

Pixel 5a Battery Replacement Program

Google identified an issue with Pixel 5a smartphones where a manufacturing defect can cause the phone to suddenly restart or shut down unexpectedly. This affects only a very small number of Pixel 5a phones. Google will replace affected devices free of charge.

Google Pixel 5aMay 1, 2022
googlemedium priority

Pixel 6 Display Repair Program

Google is offering free display repairs for Pixel 6 devices experiencing screen flickering or display issues under certain conditions.

Pixel 6March 15, 2022
dellmedium priority

Dell XPS 15 Battery Swelling Service Program

Dell identified an issue with battery swelling in certain Dell XPS 15 laptops. Affected batteries can swell and cause the bottom panel to bulge or separate, potentially damaging the laptop and posing a safety risk. Dell will replace affected batteries free of charge.

Dell XPS 15 9500March 1, 2022
lgmedium priority

LG Washing Machine Drum Bearing Issue

LG is offering repair service for certain washing machines experiencing drum bearing failures.

WM3700HWAMarch 1, 2022
lgmedium priority

LG OLED TV Panel Uniformity Service

LG is offering service for certain OLED TVs experiencing panel uniformity issues.

OLED55C1PUBJanuary 15, 2022
googlemedium priority

Pixel 6 Display Issue Service Program

Google acknowledged a display issue affecting some Pixel 6 smartphones where green lines appear on the screen. Google will replace affected Pixel 6 screens free of charge under warranty.

Google Pixel 6January 15, 2022
microsoftmedium priority

Surface Duo USB-C Overheating Advisory

Microsoft issued a safety advisory for Surface Duo dual-screen smartphones regarding potential overheating when using certain third-party USB-C chargers. Microsoft recommends using only Microsoft-certified chargers and released a firmware update to improve charging management.

Microsoft Surface DuoJanuary 1, 2022
samsungmedium priority

Galaxy A21 Battery Replacement Program

Samsung identified certain Galaxy A21 phones that may have battery issues leading to overheating. Free battery replacement available.

Galaxy A21December 1, 2021
applemedium priority

AirPods Pro Service Program for Sound Issues

Apple has determined that a small percentage of AirPods Pro may experience sound quality issues caused by moisture or by physical impact to the device. AirPods Pro affected by this issue may experience loss of bass sound, noise cancellation not working as expected, crackling or static sounds in certain situations, or intermittently failing to communicate with each other.

AirPods Pro (1st generation)October 28, 2021
applemedium priority

iPad Pro Wi-Fi Network Connectivity Issue Service Program

Apple has identified an issue with some iPad Pro devices where the Wi-Fi network connectivity may drop or not work properly. Affected iPad Pro devices may exhibit intermittent Wi-Fi connectivity issues. Apple will service or replace affected devices at no charge.

iPad Pro 12.9-inch (4th generation)October 22, 2021
applemedium priority

Apple Watch Series 6 Service Program for Blank Display

Apple has determined that a small percentage of Apple Watch Series 6 devices may experience a blank display due to a crack in the display module flex cable. Apple or an Apple Authorized Service Provider will service affected devices free of charge.

Apple Watch Series 6October 1, 2021
lgmedium priority

LG Refrigerator Compressor Extended Service

LG is offering extended compressor warranty service for certain refrigerator models experiencing cooling issues.

LFXS26973SAugust 15, 2021
samsungmedium priority

Samsung Galaxy A21 Battery Replacement Program

Samsung is replacing batteries in certain Galaxy A21 smartphones due to a battery issue that could cause the device to overheat. Affected devices were sold at select wireless carriers. Samsung will replace the battery free of charge.

Samsung Galaxy A21August 1, 2021
microsoftmedium priority

Microsoft Surface Headphones 2 Audio Issues

Microsoft identified audio quality issues with some Surface Headphones 2 units where intermittent crackling, popping, or complete audio dropout may occur. Microsoft will repair or replace affected units under warranty.

Microsoft Surface Headphones 2June 1, 2021
applemedium priority

iPhone 12 and iPhone 12 Pro MagSafe Audio Issue Service Program

Apple has determined that a small percentage of iPhone 12 and iPhone 12 Pro devices may experience issues with audio quality due to a component issue. Affected devices may experience no sound from speakers or microphone when making calls. Apple will service affected devices free of charge.

iPhone 12May 4, 2021
lglow priority

LG Wing 5G Display Folding Hinge Service Program

LG acknowledged an issue with the LG Wing 5G unique dual-screen design where the rotating hinge mechanism can develop cracks or fail over time, causing the secondary screen to become loose or non-functional. LG will repair affected devices under warranty.

LG Wing 5GMay 1, 2021
applemedium priority

MacBook Air Display Backlight Service Program

Apple has determined that some MacBook Air (2018 and 2019) models have a display backlight issue that may result in the backlight of the display failing. Apple will service affected MacBook Air devices free of charge.

MacBook Air (Retina, 13-inch, 2018)February 24, 2021
applemedium priority

iPhone 11 Display Module Replacement Program

Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to a component failure. Apple will replace affected iPhone 11 displays free of charge.

iPhone 11November 18, 2020
microsoftmedium priority

Surface Book Battery Swelling Service

Microsoft is offering free battery service for Surface Book units experiencing battery swelling issues.

Surface Book (1st gen)June 15, 2020
samsunglow priority

Samsung Galaxy Buds+ Battery Drain Issue

Samsung acknowledged a firmware issue with Galaxy Buds+ true wireless earbuds causing excessive battery drain and connection instability. Samsung released a firmware fix via the Galaxy Wearable app and will replace earbuds with severe hardware issues.

Samsung Galaxy Buds+June 1, 2020
lgmedium priority

LG Refrigerator Linear Compressor Recall

LG extended warranty coverage for refrigerators with linear compressor issues after widespread reports of compressor failures causing refrigerators to stop cooling. Affected refrigerators may fail to maintain proper temperature, spoiling food. LG will replace compressors and provide labor free of charge.

LG French Door Refrigerators (2014-2020)June 1, 2020
microsoftmedium priority

Xbox Elite Wireless Controller Series 2 Battery Issue

Microsoft released a service advisory for the Xbox Elite Wireless Controller Series 2 regarding battery charge issues. Affected controllers may stop charging or lose battery capacity prematurely. Microsoft will replace affected controllers within the warranty period.

Xbox Elite Wireless Controller Series 2April 1, 2020
googlelow priority

Google Pixel 3 Battery and Charging Issue Service Program

Google identified an issue affecting some Pixel 3 smartphones that may cause battery and charging problems, including unexpected shutdowns, reduced battery capacity, or slow charging. Google will repair or replace affected devices free of charge within the warranty period.

Google Pixel 3November 1, 2019
sonylow priority

Sony WH-1000XM3 Headphone Charging Case Issue

Sony identified an issue with the WH-1000XM3 wireless noise-cancelling headphones where charging can cause overheating if the headphones are used while charging in specific positions. Sony recommends not using the headphones while charging and released firmware to improve thermal management.

Sony WH-1000XM3November 1, 2019
samsunglow priority

Samsung Galaxy S10 Fingerprint Sensor Security Vulnerability

Samsung acknowledged a vulnerability in the Galaxy S10 in-display fingerprint sensor where third-party screen protectors could cause the sensor to unlock for any fingerprint, not just the registered ones. Samsung released a software patch to fix the issue.

Samsung Galaxy S10October 17, 2019
googlelow priority

Chromecast Ultra Power Adapter Recall

Google recalled certain Chromecast Ultra power adapters because the adapter can overheat and deform, posing a burn hazard. Google is providing free replacement power adapters to affected customers.

Chromecast Ultra Power Adapter (DAPA4, DAPA5)October 1, 2019
applemedium priority

Apple Recalls 15-Inch MacBook Pro Laptop Computers Due to Fire Hazard

This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4-inch (diagonal) display, 2.2-2.5 GHz processors, 256GB-1TB solid-state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop's serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/. The serial number can be found on the underside of the laptop computer or by choosing "About This Mac" from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included. Hazard: The batteries in the recalled laptop computers can overheat, posing a fire hazard. Remedy: Consumers should immediately stop using the recalled laptop computers. Contact Apple to determine if the laptop computer is a part of the recall and to schedule a free repair.

15-inch MacBook Pro laptop computersJune 27, 2019
applemedium priority

15-inch MacBook Pro Battery Recall Program

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected batteries will be replaced free of charge.

MacBook Pro (Retina, 15-inch, Mid 2015)June 20, 2019
delllow priority

Dell Alienware 17 R4 Battery Recall

Dell recalled certain Alienware 17 R4 laptop batteries after reports of the battery catching fire. Affected units were manufactured between January 2017 and December 2017. Dell will replace the battery free of charge.

Dell Alienware 17 R4June 1, 2019
applemedium priority

Apple Three-prong AC Wall Plug Adapter Recall Program

Apple has determined that three-prong AC wall plug adapters designed primarily for use in the UK, Hong Kong, and Singapore may break and create a risk of electrical shock.

Three-prong AC Wall Plug Adapter (UK, HK, SG)April 25, 2019
lgmedium priority

LG OLED TV Burn-In Service Program

LG extended warranty coverage for OLED TV burn-in issues on certain models. OLED TVs can develop permanent image retention (burn-in) when static content is displayed for extended periods. LG will service or replace affected panels under the extended program.

LG OLED TV (2016-2020 models)January 1, 2019
microsoftmedium priority

Surface Book Battery Swelling Service Program

Microsoft acknowledged reports of Surface Book batteries swelling and causing screen separation. Microsoft will inspect and replace affected Surface Book devices under warranty, or provide service at cost outside warranty. The swelling can cause the screen to bulge or display damage.

Microsoft Surface Book (1st generation)January 1, 2019
applemedium priority

iPhone X OLED Display Issues Service Program

Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. Symptoms include the display not responding correctly to touch, the display reacting even though it was not touched, or the display reacting inconsistently. Apple will replace the display module in affected iPhone X devices free of charge.

iPhone XNovember 8, 2018
applelow priority

HomePod Firmware Update for Wi-Fi Stability

Apple released an advisory for original HomePod smart speakers experiencing Wi-Fi connectivity drops after iOS updates changed network protocols. Apple resolved the issue with a HomePod firmware update but advises affected users to update their HomePod.

Apple HomePod (1st generation)November 1, 2018
applemedium priority

Waupaca Elevator Recalls to Inspect Elevators Due to Injury Hazard

This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway. Hazard: The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab. Remedy: Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.

Residential elevatorsOctober 25, 2018
applemedium priority

MacBook Pro Keyboard Service Program

Apple has determined that the keyboards on certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: letters or characters repeating unexpectedly, letters or characters not appearing, or keys feeling "sticky" or not responding in a consistent manner. Apple will service affected MacBook keyboard free of charge.

MacBook (Retina, 12-inch, Early 2015)June 22, 2018
dellmedium priority

Dell Docking Station Electrical Safety Update

Dell issued a service advisory for certain docking stations due to potential electrical shock risk.

TB16May 10, 2018
lglow priority

LG V20 Bootloop Issue Service

LG acknowledged that the V20 also suffered from the same loose solder CPU bootloop problem that plagued the G4 and G5. LG extended repair services to V20 owners experiencing bootloop failures.

LG V20May 1, 2017
dellmedium priority

Dell Power Companion Recall

Dell has recalled certain Power Companion external battery packs due to overheating and fire risk.

PW7015LMarch 22, 2017
delllow priority

Dell Power Companion Portable Battery Pack Recall

Dell is recalling the Dell Power Companion portable battery packs because the battery can overheat, posing fire and burn hazards. Dell will replace affected Power Companion units free of charge.

Dell Power Companion (18,000 mAH)March 1, 2017
dellmedium priority

Dell Laptop Battery Recall (Fire Risk)

Dell has recalled certain laptop batteries due to overheating that can pose a fire hazard.

Inspiron 5557February 8, 2017
applelow priority

iPhone 6s and iPhone 6s Plus Battery Replacement Program

Apple has determined that a very small number of iPhone 6s and iPhone 6s Plus devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range manufactured between September and October 2015. Apple will replace the battery in affected iPhone 6s and iPhone 6s Plus devices free of charge.

iPhone 6sNovember 21, 2016
samsungmedium priority

Samsung Top-Load Washing Machine Recall

Samsung has recalled certain top-load washing machines in cooperation with the CPSC due to safety concerns. The washing machine lid can detach and become a projectile hazard when high-speed spin cycles are used with certain combinations of bedding. Samsung is offering a free in-home repair or full refund.

Samsung Top-Load Washing Machine (multiple models, 2011-2016)November 4, 2016
samsungmedium priority

Top-Load Washing Machine Recall

Certain Samsung top-load washing machines may experience excessive vibration, posing a risk of the top separating from the machine. Free repair or rebate offered.

WA400PJHDWRNovember 4, 2016
lglow priority

LG G5 Bootloop Service Program

LG acknowledged the same bootloop issue from the G4 affecting the LG G5. The modular design LG G5 can experience sudden bootloop failures due to the same loose CPU solder defect. LG will repair or replace affected G5 devices.

LG G5November 1, 2016
samsunglow priority

Samsung Galaxy Note 7 Expanded Recall — All Units

Samsung expanded the Galaxy Note 7 recall to include all original and replacement Galaxy Note7 devices. Even replacement Note 7 units have caught fire. Samsung is offering refunds and exchanges for affected customers. Airlines have banned Note 7 from all flights.

Samsung Galaxy Note 7 (all units, original and replacement)October 13, 2016
samsungmedium priority

Samsung Expands Recall of Galaxy Note7 Smartphones Based on Additional Incidents with Replacement Phones; Serious Fire and Burn Hazards

This recall involves all Samsung Galaxy Note7 smartphones. The recalled devices have a 5.7-inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. This recall involves all Galaxy Note7 devices received as replacements as part of the previous Galaxy Note7 recall on September 15, 2016 and any Galaxy Note 7 with a green battery icon, regardless of date purchased or IMEI. Hazard: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers. Remedy: Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements in the previous recall. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive a refund or free exchange for a new replacement device plus incentives. Consumers who purchased their phones from other sources should contact Samsung directly to receive a free remedy. Go to http://www.samsung.com and http://www.samsung.com/us/note7recall/ for more details.

Samsung Galaxy Note7 smartphonesOctober 13, 2016
samsungmedium priority

Samsung Recalls Galaxy Note7 Smartphones Due to Serious Fire and Burn Hazards

This recall involves the Samsung Galaxy Note7 smartphone sold before September 15, 2016. The recalled devices have a 5.7 inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. To determine if your phone has been recalled, locate the IMEI number on the back of the phone or the packaging, and enter the IMEI number into the online registration site www.samsung.com or call Samsung toll-free at 844-365-6197. Hazard: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing a serious burn hazard to consumers. Remedy: Consumers should immediately stop using and power down the recalled Galaxy Note7 devices purchased before September 15, 2016. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device. Go to www.samsung.com for more details.

Samsung Galaxy Note7 smartphones sold prior to September 15, 2016September 15, 2016
samsungmedium priority

Galaxy Note 7 Battery Recall

Samsung recalled all Galaxy Note 7 devices worldwide due to battery defects that could cause the phones to catch fire. Full refunds or exchanges available.

Galaxy Note 7September 2, 2016
applemedium priority

Apple AC Wall Plug Adapter Recall Program

Apple is recalling AC wall plug adapters that were designed for use in continental Europe, Australia, New Zealand, Korea, Argentina, and Brazil. In rare cases, the two-prong Apple wall plug adapter may break and create a risk of electrical shock if touched. The recall covers adapters that Apple sold worldwide from 2003 to 2015 and those that shipped with Mac and certain iOS devices sold outside of the US from 2003 to 2015.

2-prong AC wall plug adapters for continental Europe, Australia, New Zealand, Korea, Argentina, BrazilJanuary 28, 2016
microsoftmedium priority

Surface Pro Power Cord Recall

Microsoft is recalling certain Surface Pro power cords due to potential fire and electric shock hazards from cord damage.

Surface Pro (1st gen)January 22, 2016
sonylow priority

Sony Xperia Z3 Compact Battery Swelling Issue

Sony acknowledged reports of battery swelling in certain Xperia Z3 Compact smartphones. Affected devices may exhibit a bulging or swollen battery that can cause the back cover to come loose. Sony will replace affected batteries or devices under warranty.

Sony Xperia Z3 CompactJanuary 1, 2016
lglow priority

LG G4 Bootloop Service Program

LG acknowledged a manufacturing defect in the LG G4 smartphone that causes "bootloop" failures — the phone gets stuck in an endless restart cycle and becomes unusable. LG will repair or replace affected G4 devices free of charge, even after the warranty period.

LG G4 (all variants)November 1, 2015
applemedium priority

Beats Pill XL Speaker Recall Program

Apple has determined that, in rare cases, the battery in the Beats Pill XL may overheat and pose a fire risk. Customers will receive a refund.

Beats Pill XLJune 3, 2015
sonymedium priority

PlayStation AC Adapter Exchange Program

Sony Interactive Entertainment is offering to exchange certain AC adapters due to a potential electrical shock hazard.

PCH-ZAC1March 15, 2015
microsoftlow priority

Microsoft Surface Pro Power Cord Recall

Microsoft is recalling the AC power cords that shipped with Surface Pro and Surface Pro 2 devices due to a potential safety issue. The power cords can overheat and cause skin injuries, damage to flooring, and fire hazards. Microsoft will replace affected power cords free of charge.

Surface ProNovember 13, 2014
applelow priority

Apple 5W European USB Power Adapter Exchange Program

Apple has identified a safety issue with the Apple 5W European USB Power Adapter (also known as the "cube" adapter). In rare cases, the adapter may overheat and pose a safety risk. Apple will exchange affected adapters free of charge.

Apple 5W European USB Power AdapterJune 13, 2014
sonymedium priority

VAIO Notebook Battery Pack Recall

Sony has recalled certain battery packs used in VAIO notebook computers due to potential overheating and fire risk.

SVF11NApril 11, 2014
googlelow priority

Nest Protect (1st Generation) Recall

Google/Nest recalled the Nest Protect (1st generation) smoke and carbon monoxide alarm because a software "Nightly Promise" test feature could, in very rare circumstances, temporarily disable the alarm ability to alert when real smoke is present. Nest disabled this feature via automatic software update and offered a refund or $300 coupon to affected customers.

Nest Protect (1st generation)April 3, 2014
googlemedium priority

Nest Protect Smoke + CO Alarm Wave Feature Issue

Google disabled the Wave feature on Nest Protect due to potential for unintentional silencing of alarms. Software update automatically applied.

Nest Protect Smoke + CO Alarm (1st gen)April 3, 2014
microsoftmedium priority

Xbox One Controller Battery Cover Issue

Microsoft addressed an issue where Xbox One controller battery covers could loosen during play.

Xbox One Controller (2013)February 1, 2014
lgmedium priority

LG Recalls Top-Loading Washing Machines Due to Risk of Injury

The recall involves three LG and three Kenmore Elite Brand top-loading washing machine models manufactured between February 2010 and November 2011. The units come in beige, white and graphite steel colors. Recalled washing machines have the following model and serial number ranges: Brand Model Serial Number Range LG WT5001CW 002KW******* through 111KW******* WT5101HV WT5101HW Kenmore Elite 29002 005KW******* through 111KW******* 29272 29278 The model and serial number can be found on a label fixed on the rating plate on the top back of the washing machine. Hazard: An unbalanced load can cause the washing machine to shake excessively and the drum to come loose during use, posing a risk of injury to consumers and property damage to the surrounding area. Remedy: Consumers should immediately contact LG or Sears for a free in-home repair of the machine. Consumers will also receive supplemental information to be inserted into their owner's manual and a new caution label to be placed on the washing machine. Consumers who have observed their recalled washing machine shaking excessively should immediately stop using it. Consumers should be aware that loading their machines with water-proof or water-resistant items, such as mattress pads, mattress covers and similar items, increases the chances of loads being unbalanced.

Top-Loading Washing MachinesDecember 18, 2012
lgmedium priority

LG Electronics Recalls Electric Ranges Due to Burn and Fire Hazards

The recalled ranges involve models LRE30451, LRE30453, LRE30755, LRE30757, and LRE30955ST. They were sold in black, white and stainless steel and with a smooth black ceramic glass top cooking surface. The recalled ranges have serial numbers starting with 512, 601, 602, 603, 604, 605, 606, 607, 608, 609, 610, 611, 612, 701, 702, 703, 704, 705, 706, 707, 708, 709, 710, 711, 712, 801, 802, 803, 804, 805, 806, 807, 808, 809, 810, 901, 902, 903, 904, 905, and 906. The model and serial numbers can be found on a label that can be seen by opening the storage drawer at the base of the unit. The electric ranges are about 47½ inches tall to the top of the backguard, 29 inches wide and 28 inches deep. Hazard: Burners on the electric ranges can fail to turn off after being switched off and the temperature setting can increase unexpectedly during use, posing burn and fire hazards to consumers. Remedy: Consumers should immediately contact LG to schedule a free in-home repair. Consumers whose burner heat setting cannot be regulated by using the controls or who experience problems with a cooktop burner remaining on, should immediately stop using the recalled electric range until it is repaired.

LG Electric RangesNovember 8, 2012
lgmedium priority

LG Electronics and Sears Recall Gas Dryers For Repair Due to Fire Hazard

LG Electronics and Sears' Kenmore Elite brand gas dryers come in the following colors: LG models in white; Kenmore Elite® in red, white and ginger (gold). Model and serial numbers can be found on a label fixed to the front of the dryer above the opened door, which can be viewed only when the dryer door is open. To confirm if your dryer is part of this recall, identify both model and serial numbers, since not all dryers with the listed models are recalled. Brand Model Numbers Serial Numbers LG Electronics DLG0452W DLG1320W DLG2051W 001KW**00001 through 001KW**00090 911KW**00271 through 911KW**00630 001KW**00001 through 001KW**01518 002KW**00001 through 002KW**00450 911KW**00184 through 911KW**00561 912KW**00001 through 912KW**00090 001KW**00001 through 001KW**03150 002KW**00001 through 002KW**01620 911KW**00061 through 911KW**01860 912KW**00001 through 912KW**02520 Kenmore Elite® 796.90512900 796.90518900 796.91022900 796.91028900 796.91029900 796.92192900 796.92198900 796.92199900 001KW**00001~001KW**00180 911KW**00091~911KW**00450 912KW**00001~912KW**00450 001KW**00001~001KW**00540 002KW**00001~002KW**00090 911KW**00001~911KW**00450 912KW**00001~912KW**00270 001KW**00001~001KW**00360 002KW**00001~002KW**00042 911KW**00001~911KW**00315 912KW**00001~912KW**00540 001KW**00001~001KW**00270 002KW**00001~002KW**00090 911KW**00001~911KW**00171 912KW**00001~912KW**00539 001KW**00001~001KW**00270 911KW**00271~911KW**00402 912KW**00001~912KW**00450 001KW**00001~001KW**00270 911KW**00181~911KW**00542 912KW**00001~912KW**00270 001KW**00001~001KW**00360 911KW**00001~911KW**00440 912KW**00001~912KW**00270 001KW**00001~001KW**00084 911KW**00091~911KW**00361 912KW**00001~912KW**00270 Hazard: The gas valve in the recalled dryers can fail to shut off properly, continuing to heat the dryer and its contents after the drying cycle is complete. High temperatures inside and on the exterior surface of the dryers can scorch the drum, as well as burn or damage the dryer contents, posing a r

LG Electronics and Kenmore Elite® Gas DryersAugust 21, 2012
sonymedium priority

BRAVIA LCD TV Overheating Risk

Sony has issued a voluntary recall for certain BRAVIA LCD TVs due to a faulty component that may cause the unit to overheat.

KDL-40W5100October 11, 2011
lgmedium priority

Home Fires Prompt Dehumidifier Recall Reannouncement from LG Electronics

The recall involves the 30-pint portable dehumidifiers sold under the Goldstar and Comfort-Aire brands. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control, and a front-loading water bucket. "Goldstar" or "Comfort-Aire" is printed on the front. Model and serial number ranges included in this recall are listed in the table below. The model and serial numbers are located on the interior of the dehumidifier, and can be seen when the water bucket is removed. Brand Model No. Serial Number Range Sold at Goldstar GHD30Y7 611TAxx00001 through 08400 611TAxx08401 through 40600 612TAxx00001 through 20400 612TAxx21001 through 30600 Home Depot Goldstar DH305Y7 612TAxx00001 through 00600 701TAxx00001 through 16800 702TAxx00001 through 03000 Walmart Comfort-Aire BHD-301-C 611TA000001 through 001697 612TA000001 through 004200 701TA000001 through 000578 710TA000001 through 000599 Various retailers, including Ace Hardware, Do It Best and Orgill Inc. Hazard: The power connector for the dehumidifier's compressor can short circuit, posing fire and burn hazards to consumers and their property. Remedy: Anyone who has the recalled dehumidifiers is strongly encouraged to immediately stop using them, unplug them, and contact LG Electronics for the free repair.

Goldstar or Comfort-Aire dehumidifiersSeptember 14, 2011
sonymedium priority

Sony Recalls VAIO Laptop Computers Due to Burn Hazard

The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers. The following models are included: VPCF11 Series VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H VPCF11QFX/B VPCF11QFX/H VPCCW2 Series VPCCW21FX/B VPCCW21FX/P VPCCW21FX/R VPCCW21FFX/W VPCCW22FX/B VPCCW22FX/L VPCCW22FX/P VPCCW22FX/R VPCCW22FX/W VPCCW23FX/B VPCCW23FX/L VPCCW23FX/P VPCCW23FX/R VPCCW23FX/W VPCCW26FX/B VPCCW26FX/L VPCCW26FX/P VPCCW26FX/R VPCCW27FX/B VPCCW27FX/L VPCCW27FX/P VPCCW27FX/R VPCCW27FX/W VPCCW28FJ/W VPCCW2AFX/B VPCCW2BFX/B VPCCW2CGX/B VPCCW2DGX/B VPCCW2EGX/B VPCCW2FGX/B VPCCW2GGX/B VPCCW2HGX/B VPCCW2JGX/B VPCCW2KGX/B VPCCW2LFX/B VPCCW2LFX/L VPCCW2LFX/P VPCCW2LFX/R VPCCW2LFX/W VPCCW2MFX/PU VPCCW2MFX/WJ VPCCW2MGX/B VPCCW2NFX/LU VPCCW2PFX/L VPCCW2PFX/R VPCCW2FX/W VPCCW2QGX/B VPCCWERGX/B VPCCW2SGX/B VPCCW2TGX/B VPCCW2UFX/B VPCCW2VFX/B Hazard: The computers can overheat, posing a burn hazard to the consumer. Remedy: Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.

Notebook computersJune 30, 2010
sonylow priority

Sony PlayStation AC Adapter Recall

Sony is recalling AC adapters for certain PlayStation systems because the adapter can overheat and cause a fire or burn risk. Affected adapters were sold with PlayStation units and as replacement parts. Sony will replace affected adapters free of charge.

PlayStation AC Adapter (CECHZA, CECHZB models)January 1, 2010
lgmedium priority

Dehumidifiers Recalled by LG Electronics Tianjin Appliance Due to Fire and Burn Hazards

This recall involves 30-pint portable dehumidifiers sold under the brand names in the chart below. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control and a front-loading water bucket. "Goldstar" or "Comfort-Aire" is printed on the front. The model and serial numbers are printed on the interior of the dehumidifiers and can be viewed after the water bucket is removed. Brand Model No. Serial Number Range Sold at Goldstar GHD30Y7 611TAxx00001~08400 611TAxx08401~40600 612TAxx00001~20400 612TAxx21001~30600 Home Depot Goldstar DH305Y7 612TAxx00001~00600 701TAxx00001~16800 702TAxx00001~03000 Wal-Mart Comfort-Aire BHD-301-C 611TAxx00001~01697 612TAxx00001~04200 701TAxx00001~00578 710TAxx00001~00599 Heat Controller Inc. Hazard: The power connector for the dehumidifier's compressor can short circuit, posing fire and burn hazards to consumers. Remedy: Consumers should immediately stop using the recalled dehumidifier, contact LG to determine if it is included in the recall and return it to an authorized LG service center for a free repair.

Portable DehumidifiersDecember 30, 2009
samsungmedium priority

Samsung Over-the-Range Microwaves Recalled Due to Shock Hazard

The recall involves Samsung 1000-watt over-the-range microwave ovens. The following model and serial numbers are included in this recall: Affected production lots Affected Serial Number Range From serial number To serial number All SMH9151x produced from January through May 2009: xxxxxxxS1xxxxxx xxxxxxxS5xxxxxx Some products produced in June were also affected: From serial number To serial number SMH9151B xxxxxxOS600001 xxxxxxTS600001 xxxxxxOS600100 xxxxxxTS601100 SMH9151S xxxxxxTS600001 xxxxxxTS601386 SMH9151ST xxxxxxTS600001 xxxxxxTS600330 SMH9151STE xxxxxxTS600001 xxxxxxTS600330 SMH9151W xxxxxxOS600001 xxxxxxTS600001 xxxxxxOS600200 xxxxxxTS602055 Hazard: If an installation bolt comes in contact with an electrical component inside the unit and the microwave is plugged into an ungrounded outlet, it could create a shock hazard. Remedy: Consumers should immediately unplug and stop using the recalled product, and contact Samsung to schedule a free repair.

Samsung Over-the-Range Microwave OvensNovember 5, 2009
sonymedium priority

Sony Recalls Computer AC Adapters Due to Shock Hazard

The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1 Hazard: Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers. Remedy: Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.

Sony VAIO Computer AC AdaptersOctober 28, 2009
samsungmedium priority

Samsung Recalls to Upgrade Certain Cell Phones; Could Fail to Reach Emergency 911 in a No-Service Area

This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall. Hazard: The recalled cell phones that are in a no-service area and display an "out of range, try again later" message could fail to connect to emergency 911. Remedy: Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.

Samsung "Jitterbug" Cell PhonesMay 22, 2009
sonymedium priority

PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard

The recalled batteries were included with, and sold separately for use in, the following notebook computer models: Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 Recalled batteries will have a bar code label starting with A0, L0, L1 or GC Toshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 n/a Dell About 150 Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 OU091 The battery model is located on the battery's label. Hazard: These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. Remedy: Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.

Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook ComputersOctober 30, 2008
applelow priority

Apple Ultracompact USB Power Adapter Exchange Program

Apple identified a safety issue with the Apple Ultracompact USB Power Adapter (the compact adapter with prongs that fold in). In rare cases, the two prongs of the adapter can break off and remain in a power outlet, creating a risk of electric shock. Apple will exchange affected adapters.

Apple Ultracompact USB Power AdapterSeptember 20, 2008
sonymedium priority

Sony Recalls Notebook Computers Due to Burn Hazard

The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall. Hazard: Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers. Remedy: Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.

Certain VAIO TZ-series Notebook ComputersSeptember 4, 2008
sonymedium priority

Toshiba Recalls Notebook Computer Batteries Due to Fire Hazard

The recalled lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Satellite A100, Satellite A105 and Tecra A7. The battery model is printed on the battery. Model Computer Model Prefix Number (first 2 digits of serial number) Model Prefix (first 6 characters) Manufacturing Date Range Estimated Retail Pricing (when sold) Satellite A100 16, 26, 36, 46 PSAA0U January 1, 2006 - April 30, 2006 About $1,300 Satellite A105 16, 26, 36, 46 PSAA2U PSAA8U PSAA9U January 1, 2006 - April 30, 2006 About $1,000 Tecra A7 16, 26, 36, 46 PTA70U PTA71U January 1, 2006 - April 30, 2006 About $700 Hazard: The lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using the recalled batteries and contact Toshiba to receive a free replacement battery. Consumers can continue to use the notebook computers safely, by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received. Consumers should use only batteries obtained from Toshiba or from an authorized Toshiba reseller.

Rechargeable lithium-ion batteries containing Sony cells used in Toshiba notebook computersAugust 9, 2007
sonymedium priority

Acer America Corporation Recalls Notebook Computer Batteries Due to Previous Fires

Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall: Acer Notebook System Series Beginning with: Acer Battery Pack No. (Part of Barcode) Battery Pack Serial Week Code Range (Part of Barcode) Battery Week Code Range (in front of Barcode) Battery Week Code Range on Red Sticker TravelMate 321x BT00604001 0521-0545 Aspire 980x BT00804016 63V, 63W, 63X, 63Y TravelMate 242x, TravelMate 330x Aspire 556x BT00604005 601-626 TravelMate 561x Aspire 930x, Aspire 941x BT00807010 614-630 TravelMate C20x BT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A TravelMate 422x, TravelMate 467x Aspire 560x, Aspire 567x BT00804011 0551-0626 TravelMate 320x BTT4807001 418-552 Hazard: The lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Rechargeable lithium-ion batteries containing Sony cells used in Acer notebook computersApril 25, 2007
samsungmedium priority

Maytag® and Samsung™ Brand Front Loading Washing Machines Recalled Due to Fire Hazard

The recall involves certain Maytag- and Samsung-brand front-load washers. The Maytag washers have model numbers beginning with MAH9700 or MAH8700. The Samsung model number WF306BHW or a model number beginning with WF316. Not all serial numbers are subject to the recall. The model and serial numbers are located on a tag at the bottom of the door opening. Maytag models with a serial number ending in the last two letters identified below are subject to the recall: 2005 GA GC GE GG GJ GL GN GP GR GT GV GX 2006 JA JC JE JG JJ JL JN Sample Maytag Serial Number: 10123456GN Samsung models with the six-digit number 100001 through 799999 prior to a letter at the end of the serial number are subject to the recall: Sample Samsung Serial Number: 230854AL300026B Hazard: Water leakage onto the electrical connections to the washing machine's thermal sensor could cause an electrical short and ignite a circuit board, posing a fire hazard to consumers. Remedy: Consumers should immediately contact the firm for information on how to receive a free repair. Consumers should not return the washing machine to the retailer where it was purchased.

Maytag- and Samsung-Brand Front Loading Washing MachinesMarch 21, 2007
sonymedium priority

Sony Recalls Notebook Computer Batteries Due to Previous Fires

These lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Computer Manufacturer Computer Model Battery Model Fujitsu LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 Gateway Gateway: CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 Sony Sony VAIO: VGN-FE550G, VGN-FE570G, VGN-T240P, VGN-T250, VGN-T250P, VGN-T260P, VGN-T270P, VGN-T340P, VGN-T350, VGN-T350P, VGN-T360P, VGN-T370P VGP-BPS3A, VGP-BPS2B Toshiba Portege: M300, M400/M405, S100/S105 Qosmio: G35 Satellite: R10/R15 Tecra: A2, M3, M4, M5, M6, and S3 PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS The battery model can be found on the battery's label. Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.

Rechargeable lithium-ion batteries containing Sony cells used in Fujitsu Computer Systems Corporation, Gateway Inc., Sony Electronics Inc., and Toshiba America Information Systems Inc. notebook computersOctober 23, 2006
sonymedium priority

Lenovo and IBM Announce Recall of ThinkPad Notebook Computer Batteries Due to Fire Hazard

The recalled lithium-ion batteries were sold with or sold separately to be used with the following ThinkPad notebook computers: T Series (T43, T43p, T60, T60p); R Series (R51e, R52, R60, R60e); and X Series (X60, X60s). The recalled batteries have the following part or model numbers, which can be found on the battery label: Part/model number: ASM P/N 92P1072 92P1088 92P1142 92P1170 92P1174 FRU P/N 92P1073 92P1089 92P1141 92P1169 or 93P5028 92P1173 or 93P5030 Hazard: These lithium-ion batteries can cause overheating, posing a fire hazard to consumers. Remedy: Consumers should stop using the recalled batteries immediately and contact Lenovo to receive a replacement battery, free of charge. Until a replacement battery arrives, consumers can continue to use their computer by turning off the system, removing the battery, and plugging in the AC adapter and power cord. Consumers should use only genuine ThinkPad batteries obtained from either Lenovo or an authorized reseller.

Rechargeable lithium-ion batteries used in ThinkPad notebook computersSeptember 28, 2006
applemedium priority

Apple Announces Recall of Batteries Used in Previous iBook and PowerBook Computers Due to Fire Hazard

The recalled lithium-ion batteries were used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit. Computer model name Battery model number Battery serial numbers 12-inch iBook G4 A1061 ZZ338 through ZZ4273K429 through 3K6116C519 through 6C552 12-inch PowerBook G4 A1079 ZZ411 through ZZ4273K428 through 3K611 15-inch PowerBook G4 A1078 and A1148 3K425 through 3K6016N530 through 6N5516N601 No other Apple notebook computers are involved in this recall. Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.

Rechargeable lithium-ion batteries with cells manufactured by Sony for certain previous iBook G4 and PowerBook G4 notebook computers onlyAugust 24, 2006
delllow priority

Dell Laptop Battery Recall — Fire and Burn Hazard

Dell is recalling lithium-ion laptop batteries used in multiple laptop models due to a fire and burn hazard. The affected batteries can overheat and catch fire, posing a safety risk. Dell will replace affected batteries free of charge. This recall affects batteries sold in certain Latitude, Inspiron, XPS, and other laptop lines.

Dell LatitudeAugust 15, 2006
sonymedium priority

Dell Recall of Notebook Computer Batteries Due To Fire Hazard

The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron™ 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; Dell Precision™ M20, M60, M70 and M90 mobile workstations; and XPS,™ XPS Gen2, XPS M170 and XPS M1710. "Dell" and one of the following markings are printed on the batteries: "Made in Japan," "Made in China," or "Battery Cell Made in Japan Assembled in China." The identification number for each battery appears on a white sticker. Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Dell-branded lithium-ion batteries made with cells manufactured by SonyAugust 15, 2006
dellmedium priority

CPSC, Dell Announce Recall of Notebook Computer Batteries

The recalled batteries were sold with the following Dell notebook computers: Latitude™ D410, D505, D510, D600, D610, D800, D810; Inspiron™ 510M, 600M, 6000, 8600, 9200, 9300, XPS Gen 2; and Dell Precision™ M20 and M70 mobile workstations. The batteries were also sold separately, including as secondary batteries and in response to service calls. The batteries insert into the battery bay located on the underside of the notebook. "Dell" and "Made in Japan" or "Made in China" are stamped on the batteries. The identification number for each battery appears on a white sticker. Customers should have this number available when they contact Dell to determine if their battery is part of the recall. Hazard: These batteries can overheat, which could pose a fire risk. Remedy: Customers should contact Dell to determine if their notebook computer battery is part of this recall. If it is, consumers should immediately stop using the battery as a power source for their notebook computer. Dell will provide a free replacement battery.

Dell Notebook Computer BatteriesDecember 16, 2005
lgmedium priority

CPSC, LG Electronics and Sears, Roebuck and Co. Announce Recall to Repair Refrigerators

The recalled refrigerators are three-door, 21 to 25 cubic foot units with a bottom freezer. The refrigerators come in titanium, stainless steel, bisque, white or black. Brand names are identified on the door at the top right of the units and the interior data plate. The units have the following model and serial numbers located on the data plate inside the fresh food section of the refrigerator door: Brand Product Model Number Serial Number Range Kenmore Elite® Trio™ Trio bottom freezer refrigerator with external filtered water dispenser 21Cu.Ft. 795.7519240* 795.7519340* 795.7519440* 795.7519640* 795.7519940* 25Cu.Ft. 795.7554640* 795.7554940* 795.7555240* 795.7555340* 795.7555440* 25Cu.Ft. 795.7555640* 795.7555940* 795.7554240* 795.7554340* 795.7554440* 405KRxxxxx through 410KRxxxxx LG Three-door bottom freezer refrigerator without water dispenser LRFC21755TT LRFC21755SB LRFC21755ST LRFC25750WW LRFC25750SW LRFC25750SB LRFC25750TT LRFC25750ST 405KRxxxxxxx through 410KRxxxxxxx Not all refrigerators within the serial number range are included in the recall. Consumers should call LG or Sears to determine whether their refrigerator is included in the recall. Hazard: A faulty component in the condenser fan motor can short circuit. This could cause the condenser fan motor to overheat, posing a potential fire hazard to consumers. Remedy: Consumers should contact Transform for Kenmore brand products or LG, to arrange for a free-home repair.

LG and Kenmore Elite® Trio™ Three-Door RefrigeratorsJune 29, 2005
applemedium priority

CPSC, Apple Announce Recall of iBook and PowerBook Computer Batteries

The recalled lithium-ion batteries are used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. The recalled batteries include those with model numbers A1061, A1078 and A1079 and serial numbers that begin with HQ441 through HQ507 or 3X446 through 3X510. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit. No other PowerBook or iBook batteries are involved in this recall. Computer model name Battery model number Battery serial number range 12-inch iBook G4 A1061 HQ441 - HQ507 12-inch PowerBook G4 A1079 3X446 - 3X510 15-inch PowerBook G4 A1078 3X446 - 3X509 Hazard: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.

Rechargeable batteries for iBook G4 and PowerBook G4 computersMay 20, 2005
applemedium priority

CPSC, Apple Announce Recall of PowerBook Computer Batteries

The recalled batteries are used with the 15-inch PowerBook G4 (Aluminum) laptop computer. The batteries, which contain cells manufactured during the last week of December 2003 only, have the model number A1045 and serial numbers that begin with HQ404, HQ405, HQ406, HQ407, or HQ408. The model and serial numbers can be found on a label on the bottom of the battery. The battery is approximately 4 inches long, 3 inches wide, and ¾ inches tall. No other PowerBook or iBook batteries are involved in this recall. Hazard: An internal short can cause the battery cells to overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge.

Rechargeable batteries used in 15-inch Apple PowerBook G4 computersAugust 19, 2004
dellmedium priority

CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers

Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell," "Dell P/N W1451" is printed on top of the adapters. Hazard: Using power cords not intended for these adapters can pose a shock hazard. Remedy: Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Dell power adapters for notebook computersJuly 1, 2004
sonymedium priority

CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers

Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003 Hazard: Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings. Remedy: Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.

Sony VAIO notebook computersSeptember 25, 2003
applemedium priority

CPSC, Apple Announces Recall of AC Adapter for Prior Generation PowerBook Laptops

July 6, 2001Release # 01-188 Apple Recall Hotline: (866) 277-2096 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Mark Ross, (301) 504-7076 Apple Media Contact: Nathalie Welch, (408) 974-5430 or welch@apple.com CPSC, Apple Announces Recall of AC Adapter for Prior Generation PowerBook Laptops WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Apple, of Cupertino, Calif., is voluntarily recalling about 570,000 AC adapters worldwide that were sold with prior generation PowerBook G3s. These AC adapters could overheat, posing a fire hazard.Apple received six reports of these adapters overheating. No injuries have been reported.No Titanium PowerBook G4 or iBook power adapters are part of this recall. The recall includes only AC adapters with a two-pin connector that came with Apple Macintosh PowerBooks or that were sold separately. The small rectangular black AC adapter box has a permanently attached cord on one end that connects to the computer and a detachable two-prong cord on the other end to plug into an AC outlet. It is approximately 4.75 inches long by 2 inches wide. The label located on the side of the adapter reads in part, "Macintosh PowerBook 45W AC Adapter" and "Model Number: M4402." Electronic and computer stores worldwide and Apple's web site sold these AC adapters with PowerBook G3s from May 1998 through March 2000. They also were sold separately for about $69.Consumers should stop using these AC adapters and contact Apple to receive a free replacement. For more information, contact Apple at (866) 277-2096 between 8 a.m. and 8 p.m. CT Sunday through Saturday, or go to their web site at www.apple.com/adapterexchange/ Hazard: Fire & Fire-Related Burn

Apple Macintosh PowerBook 45W AC AdapterJuly 6, 2001
lgmedium priority

CPSC, LG Electronics Inc. Announce Recall of Goldstar, General Electric, and Sears Kenmore Dehumidifiers

The recalled dehumidifiers are white, with a red auto shut off button, and regulators for fan speed and humidity control. The dehumidifiers were manufactured between November 1998 and May 1999, and have the following brand names and model numbers: Goldstar DH2510, DH4010 and DH5010; General Electric AHG25LAG1, AHG40LAG1 and AHG50LAG1; and Sears Kenmore 580.59600890 (60-pint model only). The brand name is located to the left of the control unit. The model number is located behind the condensate bucket, on a sticker on the left hand side. Hazard: These dehumidifiers have an internal electrical connection that can overheat, presenting a potential fire hazard to consumers. Remedy: Consumers should stop using the dehumidifiers immediately and call LG Electronics for a free repair.

Goldstar, General Electric, and Sears Kenmore portable dehumidifiersApril 19, 2001
dellmedium priority

AC Adapters for Latitude LM Computers and LM Port Replicators Recall

AC Adapters for Latitude LM Computers and LM Port Replicators Recall NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE Originally issued October 21, 1997 Revised April 4, 2002 Release # 98-014 Company Phone Number: (800) 624-9896 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Mark Ross, (301) 504-7076 Note: Telephone number change. CPSC, Dell Announce Recall of AC Adapters for Latitude LM Notebook Computers and Latitude LM Port Replicators WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Round Rock, Texas, is voluntarily recalling about 233,000 AC adapters supplied with its Latitude LM notebook computers and Latitude LM port replicators in the United States. Dell also is recalling these adapters throughout the world. The port replicator is a docking station used to connect the notebook computer to an external monitor and keyboard. The AC adapter's connector pins can break off from the adapter and remain in the power cord, posing a shock hazard. Dell has received 111 reports of the adapters' connector pins breaking off. No injuries have been reported. These black AC adapters come with the Dell Latitude LM notebook computers and port replicators. The adapters are 4 inches long by 2.25 inches wide and have one attached cord and one detachable power cord. The bottom of the adapter is labeled in part, "DELL...MADE IN TAIWAN." These adapter can be identified easily because the first eight digits of the "DP/N" bar code are "00097689" or "00099500." The "DP/N" bar code is on the bottom of the adapter. The only versions of the "00099500" adapters that are subject to this recall are those that have "A00, A01, A02, or A03" at the far right of the bar code. Dell's direct sales force, Internet ordering site and toll-free number sold the AC adapters with the Latitude LM notebook computers and port replicators from Ju

Dell Latitude LM notebook computer AC adaptersOctober 21, 1997
dellmedium priority

Dell DL-1460NI Computer Monitors Recalled Due To Fire Risk

May 20, 1994 Release # 94-077 PRODUCT: Approximately 63,000 Dell Model DL-1460NI 14 inch SVGA color computer monitors sold by Dell, Sam's Club, Costco, Price Club, and CompUSA. PROBLEM: Internal components may overheat causing a fire hazard. WHAT TO DO: Consumers using Dell computer monitors should look for the model number "DL-1460NI" on the back of the monitor. Those having model DL-1460NI monitors should call Dell at (800)913-3355 to arrange for shipping and repair of the monitor. WASHINGTON, DC -- CPSC, Dell Computer Corp., Austin, Texas is voluntarily recalling Dell model DL-1460NI 14 inch SVGA computer monitors. Internal components in the Dell model DL- 1460NI monitor can overheat, and the monitor can catch fire. Dell Computer Corporation has received 32 reports of monitors overheating, and in some cases, catching fire. None of the reported incidents involved personal injury and the reported fires did not spread. Dell reported this problem to the CPSC. Dell Computer imported the monitors from a Taiwanese manufacturer in 1992 and 1993. The involved monitors were sold by Dell directly, and at Sam's Club, Costco, Price Club, and CompUSA. Approximately 63,000 involved monitors are believed to be in use. Consumers using Dell computer monitors should look for the model number on the back of their monitors. Only model DL-1460NI monitors are involved. Consumers having these monitors should unplug the monitors, and call Dell's recall number (800) 913-3355 between 9 a.m. and 9 p.m. Eastern Time, Monday through Friday, 11 a.m. to 3 p.m. Eastern Time, Saturday to arrange for free pick-up and repair of the monitors. Owners may also obtain information and register for repair through Dell's computer bulletin board (512-728-3589), the Dell forum on Compuserve and America On-Line. The Company will send packing materials overnight to owners of the monitors. Airborne Express will then pick up the monitors for return of the repaired unit in 3-5 working days. Consumers should not

Dell SVGA color computer monitorsMay 20, 1994
applemedium priority

Novelty "Tractor Trailer" Cigarette Lighters Recalled

APRIL 7, 1994 Release # 94-056 PRODUCT: About 200,000 disposable "tractor trailer" novelty cigarette lighters imported by GOLDEN APPLE XXCO. The lighters sold at convenience stores nationwide from December 1993 through March 1994. The lighters are tractor trailer-shaped with five pairs of tiny wheels on one edge. One side has one of three tractor trailer pictures: "American Spirit" shows a red tractor trailer together with the head of an eagle; "Truck Country" shows a tractor trailer together with a flag of the United States; and "Midnight Rider" shows a tractor trailer in front of a full moon. The flue of the lighter is engraved with an apple figure and the word "apple." A caution sticker on the back states "Made in Philippines." PROBLEM: The tractor trailer-shaped lighters are very attractive to children who could easily mistake them for toys. If a child plays with the lighter, a fire and/or serious burn injuries may result. WHAT TO DO: Put the lighters out of reach of children. Then return the lighters to the store where purchased for a free gift. WASHINGTON, DC -- CPSC, GOLDEN APPLE XXCO., Industry, CA, is voluntarily recalling novelty cigarette lighters in the shape of tractor trailer trucks. The lighters, complete with five pairs of tiny wheels on one edge and a picture of a tractor trailer on the side are very attractive to children and may invite play. If a child plays with the lighter, a fire and/or serious burn injuries may result. There are three designs of the tractor trailer-shaped lighter, each printed with a different tractor trailer and the words "American Spirit," "Truck Country," or "Midnight Rider." "American Spirit" shows a red tractor trailer truck together with the head of an eagle, "Truck Country" shows an American flag together with a tractor trailer, and "Midnight Rider" shows a tractor trailer in front of a full moon. The flue of the lighter is engraved with an apple figure and the word "apple." A caution sticker on the back of the lighter

Golden Apple American Spirit disposable tractor trailer cigarette lightersApril 7, 1994

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