Dell Recalls
12 total recalls • 7 active
Dell Latitude 5000 Battery Replacement Program
Dell identified a battery safety issue affecting certain Latitude 5000 series laptops where the battery may swell under specific charging conditions. Dell will replace affected batteries free of charge and has released a firmware update to prevent the conditions that cause battery swelling.
Sep 1, 2022
View details →Dell XPS 15 Battery Replacement Program
Dell identified an issue with battery swelling in certain Dell XPS 15 laptops. Affected batteries can swell and cause the bottom panel to bulge or separate, potentially damaging the laptop and posing a safety risk. Dell will replace affected batteries free of charge.
Mar 1, 2022
View details →Dell Docking Station Safety Notice
Dell issued a service advisory for certain docking stations due to potential electrical shock risk.
May 10, 2018
View details →Dell Power Companion Battery Recall
Dell has recalled certain Power Companion external battery packs due to overheating and fire risk.
Mar 22, 2017
View details →Dell Power Companion Battery Recall
Dell is recalling the Dell Power Companion portable battery packs because the battery can overheat, posing fire and burn hazards. Dell will replace affected Power Companion units free of charge.
Mar 1, 2017
View details →Dell Laptop Battery Recall
Dell has recalled certain laptop batteries due to overheating that can pose a fire hazard.
Feb 8, 2017
View details →Dell Laptop Battery Recall
Dell is recalling lithium-ion laptop batteries used in multiple laptop models due to a fire and burn hazard. The affected batteries can overheat and catch fire, posing a safety risk. Dell will replace affected batteries free of charge. This recall affects batteries sold in certain Latitude, Inspiron, XPS, and other laptop lines.
Aug 15, 2006
View details →Dell Notebook Battery Recall
The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron™ 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; Dell Precision™ M20, M60, M70 and M90 mobile workstations; and XPS,™ XPS Gen2, XPS M170 and XPS M1710. "Dell" and one of the following markings are printed on the batteries: "Made in Japan," "Made in China," or "Battery Cell Made in Japan Assembled in China." The identification number for each battery appears on a white sticker. Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
Aug 15, 2006
View details →Average program value: $349
Own a Dell device?
Register it and get instant alerts when a recall or repair program is issued for your exact model.
Plans start at $5/year