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Dell Recalls

12 total recalls • 7 active

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Dell Latitude 5000 Battery Replacement Program

Dell identified a battery safety issue affecting certain Latitude 5000 series laptops where the battery may swell under specific charging conditions. Dell will replace affected batteries free of charge and has released a firmware update to prevent the conditions that cause battery swelling.

Dell Latitude 5520Dell Latitude 5420Dell Latitude 5320

Sep 1, 2022

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Dell
High PriorityActive

Dell XPS 15 Battery Replacement Program

Dell identified an issue with battery swelling in certain Dell XPS 15 laptops. Affected batteries can swell and cause the bottom panel to bulge or separate, potentially damaging the laptop and posing a safety risk. Dell will replace affected batteries free of charge.

Dell XPS 15 9500Dell XPS 15 9510Dell XPS 15 9520

Mar 1, 2022

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Average program value: $349

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