Sony Device Recalls
View all active Sony recalls including BRAVIA TVs, PlayStation consoles, VAIO laptops, and audio equipment. Check if your Sony device qualifies for repair or replacement.
PlayStation AC Adapter Exchange Program
Sony Interactive Entertainment is offering to exchange certain AC adapters due to a potential electrical shock hazard.
VAIO Notebook Battery Pack Recall
Sony has recalled certain battery packs used in VAIO notebook computers due to potential overheating and fire risk.
BRAVIA LCD TV Overheating Risk
Sony has issued a voluntary recall for certain BRAVIA LCD TVs due to a faulty component that may cause the unit to overheat.
Sony Recalls VAIO Laptop Computers Due to Burn Hazard
The recalled products are VPCF11 Series and VPCCW2 Series notebook computers. The computers are available in many colors and have "VAIO" on the front outside panel. The model numbers can be found on the bottom of the computers. The following models are included: VPCF11 Series VPCF111FD/B VPCF111FX/B VPCF111FX/H VPCF112FX/B VPCF112FX/H VPCF113FX/B VPCF113FX/H VPCF114FX/B VPCF114FX/H VPCF115FM/B VPCF115FM/BL VPCF116FX/B VPCF116FX/H VPCF117FX/B VPCF117FX/B VPCF117FX/H VPCF11AFX/B VPCF11BFX/B VPCF11CGX/B VPCF11DGX/B VPCF11EGX/B VPCF11FGX/B VPC11GGX/B VPCF11HGX/B VPCF11JFX/B VPCF11KFX/H VPCF11LFX/B VPCF11MFX/B VPCF11NFX/B VPCF11PFX/H VPCF11QFX/B VPCF11QFX/H VPCCW2 Series VPCCW21FX/B VPCCW21FX/P VPCCW21FX/R VPCCW21FFX/W VPCCW22FX/B VPCCW22FX/L VPCCW22FX/P VPCCW22FX/R VPCCW22FX/W VPCCW23FX/B VPCCW23FX/L VPCCW23FX/P VPCCW23FX/R VPCCW23FX/W VPCCW26FX/B VPCCW26FX/L VPCCW26FX/P VPCCW26FX/R VPCCW27FX/B VPCCW27FX/L VPCCW27FX/P VPCCW27FX/R VPCCW27FX/W VPCCW28FJ/W VPCCW2AFX/B VPCCW2BFX/B VPCCW2CGX/B VPCCW2DGX/B VPCCW2EGX/B VPCCW2FGX/B VPCCW2GGX/B VPCCW2HGX/B VPCCW2JGX/B VPCCW2KGX/B VPCCW2LFX/B VPCCW2LFX/L VPCCW2LFX/P VPCCW2LFX/R VPCCW2LFX/W VPCCW2MFX/PU VPCCW2MFX/WJ VPCCW2MGX/B VPCCW2NFX/LU VPCCW2PFX/L VPCCW2PFX/R VPCCW2FX/W VPCCW2QGX/B VPCCWERGX/B VPCCW2SGX/B VPCCW2TGX/B VPCCW2UFX/B VPCCW2VFX/B Hazard: The computers can overheat, posing a burn hazard to the consumer. Remedy: Consumers should immediately go to http://esupport.sony.com/US/f1cw2update for instructions on how to update the computer's BIOS firmware. Consumers can also call Sony or visit Sony Style retail stores nationwide for help with installing the update. This firmware will prevent the computer from overheating. The firmware update will also be available through the VAIO Update software program installed on the recalled computers. A prompt will appear when users log on.
Sony Recalls Computer AC Adapters Due to Shock Hazard
The recalled AC adapter model is the Sony VGP-AC19V17, which was supplied for use with the following Sony products: Product Types Using the AC Adapters Product Models Using the AC Adapters All-in-one VAIO Desktop Computers VGC-LT series and VGC-JS2 series VAIO Docking Stations VGP-PRBX1 and VGP-PRFE1 Hazard: Insulation inside the AC adapter can fail over time, posing an electrical shock hazard to consumers. Remedy: Consumers should turn off their computer, unplug it and stop using the recalled AC adapters immediately and contact Sony to arrange for a free replacement of the affected AC adapter.
PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard
The recalled batteries were included with, and sold separately for use in, the following notebook computer models: Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 Recalled batteries will have a bar code label starting with A0, L0, L1 or GC Toshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 n/a Dell About 150 Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 OU091 The battery model is located on the battery's label. Hazard: These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers. Remedy: Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.
Sony Recalls Notebook Computers Due to Burn Hazard
The recalled notebook computer models are the VAIO VGN-TZ100 series, VGN-TZ200 series, VGN-TZ300 series and VGN-TZ2000 series. The computers' screen size is about 11.1" measured diagonally. Not all units are affected; consumers should contact Sony to determine if their unit is included in the recall. Hazard: Irregularly positioned wires near the computer's hinge and/or a dislodged screw inside the hinge can cause a short circuit and overheating. This poses a burn hazard to consumers. Remedy: Consumers should stop using the recalled notebook computers immediately and contact Sony to determine if their notebook is affected. The firm will arrange for an inspection and repair, if needed.
Toshiba Recalls Notebook Computer Batteries Due to Fire Hazard
The recalled lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Satellite A100, Satellite A105 and Tecra A7. The battery model is printed on the battery. Model Computer Model Prefix Number (first 2 digits of serial number) Model Prefix (first 6 characters) Manufacturing Date Range Estimated Retail Pricing (when sold) Satellite A100 16, 26, 36, 46 PSAA0U January 1, 2006 - April 30, 2006 About $1,300 Satellite A105 16, 26, 36, 46 PSAA2U PSAA8U PSAA9U January 1, 2006 - April 30, 2006 About $1,000 Tecra A7 16, 26, 36, 46 PTA70U PTA71U January 1, 2006 - April 30, 2006 About $700 Hazard: The lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using the recalled batteries and contact Toshiba to receive a free replacement battery. Consumers can continue to use the notebook computers safely, by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received. Consumers should use only batteries obtained from Toshiba or from an authorized Toshiba reseller.
Acer America Corporation Recalls Notebook Computer Batteries Due to Previous Fires
Only lithium-ion batteries with the following part numbers and battery week codes and used in the following Acer notebook models, are included in the recall: Acer Notebook System Series Beginning with: Acer Battery Pack No. (Part of Barcode) Battery Pack Serial Week Code Range (Part of Barcode) Battery Week Code Range (in front of Barcode) Battery Week Code Range on Red Sticker TravelMate 321x BT00604001 0521-0545 Aspire 980x BT00804016 63V, 63W, 63X, 63Y TravelMate 242x, TravelMate 330x Aspire 556x BT00604005 601-626 TravelMate 561x Aspire 930x, Aspire 941x BT00807010 614-630 TravelMate C20x BT00604002 5BR-5BZ; 5C1-5C9; 5CA-5CZ; 611-619; 621-629; 62A TravelMate 422x, TravelMate 467x Aspire 560x, Aspire 567x BT00804011 0551-0626 TravelMate 320x BTT4807001 418-552 Hazard: The lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using these recalled batteries immediately and contact Acer to receive a free replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
Sony Recalls Notebook Computer Batteries Due to Previous Fires
These lithium-ion batteries were sold with, or sold separately to be used with, the following notebook computer models: Computer Manufacturer Computer Model Battery Model Fujitsu LifeBook: P1510, P1510D, P7120, P7120D, S7020, S7020D, C1320D, Q2010, T4210 CP229720-01, CP229725-01, CP234003-01, CP234019-01, CP255100-01, CP255108-01, CP267910-01, CP267915-01, CP283030-01, CP293420-01 Gateway Gateway: CX200, CX210, E100M, M250, M255, M280, M285, M465, M685, MP8708, NX260, NX510, NX560, NX860, NX100, MX1025, MX6918b, and MX1020j 916C4610F, 916C4720F, 916C4730F, 916C5010F, W230 Sony Sony VAIO: VGN-FE550G, VGN-FE570G, VGN-T240P, VGN-T250, VGN-T250P, VGN-T260P, VGN-T270P, VGN-T340P, VGN-T350, VGN-T350P, VGN-T360P, VGN-T370P VGP-BPS3A, VGP-BPS2B Toshiba Portege: M300, M400/M405, S100/S105 Qosmio: G35 Satellite: R10/R15 Tecra: A2, M3, M4, M5, M6, and S3 PA3191U-4BRS, PA3356U-2BRS, PA3475U-1BRS, PA3191U-5BRS, PA3356U-3BRS, PA3476U-1BRS The battery model can be found on the battery's label. Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should remove the affected batteries from notebook computers until they contact their computer manufacturer and receive further instructions. Batteries covered by this program will be replaced free of charge. Consumers should use only batteries obtained from their computer manufacturer or from an authorized reseller.
Lenovo and IBM Announce Recall of ThinkPad Notebook Computer Batteries Due to Fire Hazard
The recalled lithium-ion batteries were sold with or sold separately to be used with the following ThinkPad notebook computers: T Series (T43, T43p, T60, T60p); R Series (R51e, R52, R60, R60e); and X Series (X60, X60s). The recalled batteries have the following part or model numbers, which can be found on the battery label: Part/model number: ASM P/N 92P1072 92P1088 92P1142 92P1170 92P1174 FRU P/N 92P1073 92P1089 92P1141 92P1169 or 93P5028 92P1173 or 93P5030 Hazard: These lithium-ion batteries can cause overheating, posing a fire hazard to consumers. Remedy: Consumers should stop using the recalled batteries immediately and contact Lenovo to receive a replacement battery, free of charge. Until a replacement battery arrives, consumers can continue to use their computer by turning off the system, removing the battery, and plugging in the AC adapter and power cord. Consumers should use only genuine ThinkPad batteries obtained from either Lenovo or an authorized reseller.
Dell Recall of Notebook Computer Batteries Due To Fire Hazard
The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron™ 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; Dell Precision™ M20, M60, M70 and M90 mobile workstations; and XPS,™ XPS Gen2, XPS M170 and XPS M1710. "Dell" and one of the following markings are printed on the batteries: "Made in Japan," "Made in China," or "Battery Cell Made in Japan Assembled in China." The identification number for each battery appears on a white sticker. Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.
CPSC, Sony Electronics Inc. Announce Recall of Certain VAIO Notebook Computers
Only Sony VAIO notebook computers with model numbers PCG-FRV25 or PCG-FRV27 sold from June through July 2003 are part of the recall. These computers will have slow modem speeds, generally below 24K, while using the notebook's AC adapter. Consumers unsure of their modem speed can check it at the Sony PC support Web site: www.sony.com/pcsupport. Sony previously announced this recall on July 10, 2003 Hazard: Users could receive a mild electric shock, when the recalled computers are connected to a phone line and the phone rings. Remedy: Consumers with VAIO notebooks included in the recall should disconnect their modem from the phone line immediately, and contact Sony to arrange for a free repair. Sony also will extend the current limited warranty for repaired products to 2 years from date of original purchase.
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