Dell XPS 15 Battery Replacement Program
Dell identified an issue with battery swelling in certain Dell XPS 15 laptops. Affected batteries can swell and cause the bottom panel to bulge or separate, potentially damaging the laptop and posing a safety risk. Dell will replace affected batteries free of charge.
By RecallRadar Editorial Team
Sourced from Dell. Last reviewed March 4, 2026.
This recall involves safety concerns. Take action promptly.
✨ Plain-English Summary
Dell XPS 15 laptops from model years 9500, 9510, and 9520 have a battery defect that can cause the battery to swell, pushing the bottom panel outward and potentially damaging your laptop. This swelling poses a safety risk and Dell is offering free battery replacements to fix the problem. (Estimated repair/replacement value: $50-100 if not covered by recall program)
Is This Recall Still Active?
Status: Yes - Active
This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Dell
- Announced by source
- March 1, 2022
- Last reviewed by RecallRadar
- March 4, 2026
What You Should Do
- 1Check if your Dell XPS 15 matches one of the affected models: 9500, 9510, or 9520
- 2Look for signs of battery swelling, such as a bulging or separated bottom panel
- 3Visit Dell's support website or contact Dell customer service to register for the free battery replacement
- 4Stop using the laptop if you notice swelling and arrange the replacement as soon as possible
What's Being Recalled
Full details from the recall report.
Dell identified an issue with battery swelling in certain Dell XPS 15 laptops. Affected batteries can swell and cause the bottom panel to bulge or separate, potentially damaging the laptop and posing a safety risk. Dell will replace affected batteries free of charge.
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Dell XPS 15 9500
Model #2
Dell XPS 15 9510
Model #3
Dell XPS 15 9520
| # | Model |
|---|---|
| 1 | Dell XPS 15 9500 |
| 2 | Dell XPS 15 9510 |
| 3 | Dell XPS 15 9520 |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
Frequently Asked Questions
Is my dell device affected?
Check the affected models section on this page. The official notice currently lists Dell XPS 15 9500, Dell XPS 15 9510, Dell XPS 15 9520.
What is the remedy for this recall?
1. Check if your Dell XPS 15 matches one of the affected models: 9500, 9510, or 9520 2. Look for signs of battery swelling, such as a bulging or separated bottom panel 3. Visit Dell's support website or contact Dell customer service to register for the free battery replacement 4. Stop using the laptop if you notice swelling and arrange the replacement as soon as possible
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://www.dell.com/support/kbdoc/en-us/000201428/dell-xps-15-battery-service-program
Keep browsing with these internal hubs: dell recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
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Help us improve the accuracy of this recall information.
Quick Info
- Brand
- dell
- Category
- device
- Source Agency
- Dell
- Announced
- March 1, 2022
- Country
- global
- Status
- Active
Source & Verification
Sourced from Dell. Last reviewed March 4, 2026.
- Official source
- Dell
- Announced by source
- March 1, 2022
- Last reviewed by RecallRadar
- March 4, 2026
Official Resources
Use these primary sources for final eligibility and claim instructions.
Open Official Recall NoticeView official notice from DellStay Protected
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