Dell Latitude LM AC Adapter Recall

✨ Plain-English Summary

Dell AC adapters for Latitude LM notebook computers and port replicators can have connector pins break off and remain in the power cord, creating an electrical shock hazard. About 233,000 units are affected, though no injuries have been reported yet. (Estimated repair/replacement value: $30-80 if not covered by recall program)

Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source

CPSC

Announced by source

October 21, 1997

Last reviewed by RecallRadar

March 4, 2026

What You Should Do

1. 1Check if your Dell Latitude LM AC adapter matches the description: 4 inches long, 2.25 inches wide, black, made in Taiwan
2. 2Look at the bottom of the adapter for the DP/N bar code starting with '00097689' or '00099500' (for '00099500', check if it ends with A00, A01, A02, or A03)
3. 3Stop using the adapter immediately if it matches the recall criteria
4. 4Call Dell at (800) 624-9896 or the CPSC hotline at (800) 638-2772 to request a free replacement adapter

What's Being Recalled

Quoted source excerpt from the official notice.

AC Adapters for Latitude LM Computers and LM Port Replicators Recall NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE Originally issued October 21, 1997 Revised April 4, 2002 Release # 98-014 Company Phone Number: (800) 624-9896 CPSC Consumer Hotline: (800) 638-2772 CPSC Media Contact: Mark Ross, (301) 504-7076 Note: Telephone number change. CPSC, Dell Announce Recall of AC Adapters for Latitude LM Notebook Computers and Latitude LM Port Replicators WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Computer Corp., of Round Rock, Texas, is voluntarily recalling about 233,000 AC adapters supplied with its Latitude LM notebook computers and Latitude LM port replicators in the United States. Dell also is recalling these adapters throughout the world. The port replicator is a docking station used to connect the notebook computer to an external monitor and keyboard. The AC adapter's connector pins can break off from the adapter and remain in the power cord, posing a shock hazard. Dell has received 111 reports of the adapters' connector pins breaking off. No injuries have been reported. These black AC adapters come with the Dell Latitude LM notebook computers and port replicators. The adapters are 4 inches long by 2.25 inches wide and have one attached cord and one detachable power cord. The bottom of the adapter is labeled in part, "DELL...MADE IN TAIWAN." These adapter can be identified easily because the first eight digits of the "DP/N" bar code are "00097689" or "00099500." The "DP/N" bar code is on the bottom of the adapter. The only versions of the "00099500" adapters that are subject to this recall are those that have "A00, A01, A02, or A03" at the far right of the bar code. Dell's direct sales force, Internet ordering site and toll-free number sold the AC adapters with the Latitude LM notebook computers and port replicators from Ju

Who's Affected

Specific models and identifiers listed in the source notice:

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

Frequently Asked Questions

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Official Resources

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