Dell Power Companion Battery Recall
Dell Power Companion portable battery packs can overheat and catch fire or cause burns. Dell is offering free replacements for all affected units to keep you safe. (Estimated repair/replacement value: $50-100 if not covered by recall program)
By RecallRadar Safety Desk
Sourced from CPSC/Dell. Last reviewed March 4, 2026.
This recall involves safety concerns. Take action promptly.
✨ Plain-English Summary
Dell Power Companion portable battery packs can overheat and catch fire or cause burns. Dell is offering free replacements for all affected units to keep you safe. (Estimated repair/replacement value: $50-100 if not covered by recall program)
Is This Recall Still Active?
Status: No - Expired
This recall is no longer active. You can still review details here for historical reference and confirmation.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- CPSC/Dell
- Announced by source
- March 1, 2017
- Last reviewed by RecallRadar
- March 4, 2026
What You Should Do
- 1Check if you own a Dell Power Companion (9,000, 12,000, or 18,000 mAH model)
- 2Stop using the device immediately and unplug it from any connected devices
- 3Visit Dell's support website or contact Dell customer service for your free replacement
- 4Do not attempt to repair or modify the battery pack
This program has ended. The official source page may no longer be available.
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What's Being Recalled
Quoted source excerpt from the official notice.
Dell is recalling the Dell Power Companion portable battery packs because the battery can overheat, posing fire and burn hazards. Dell will replace affected Power Companion units free of charge.
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Dell Power Companion 18000mAh
Model #2
Dell Power Companion 12000mAh
Model #3
Dell Power Companion 9000mAh
| # | Model |
|---|---|
| 1 | Dell Power Companion 18000mAh |
| 2 | Dell Power Companion 12000mAh |
| 3 | Dell Power Companion 9000mAh |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
Frequently Asked Questions
What are urgent battery warning signs?
Swelling, heat, smoke, odor, or deformation require immediate shutdown.
Where should I place an affected battery?
On a non-flammable surface away from exits, bedrooms, and heat sources.
Can I throw it in household trash?
No. Use official disposal or return instructions from the recall notice.
When do I call emergency services?
Immediately for smoke, fire, or injury risk.
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Official Resources
Use these primary sources for final eligibility and claim instructions.
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Quick Info
- Brand
- dell
- Category
- device
- Source Agency
- CPSC/Dell
- Announced
- March 1, 2017
- Expires
- March 1, 2018
- Country
- US
- Status
- Expired
Source & Verification
Sourced from CPSC/Dell. Last reviewed March 4, 2026.
- Official source
- CPSC/Dell
- Announced by source
- March 1, 2017
- Last reviewed by RecallRadar
- March 4, 2026
Official Resources
Use these primary sources for final eligibility and claim instructions.
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