iPhone 12 MagSafe Audio Repair Program
Apple has determined that a small percentage of iPhone 12 and iPhone 12 Pro devices may experience issues with audio quality due to a component issue. Affected devices may experience no sound from speakers or microphone when making calls. Apple will service affected devices free of charge.
By RecallRadar Editorial Team
Sourced from Apple. Last reviewed March 4, 2026.
This recall affects device functionality. Consider taking action soon.
✨ Plain-English Summary
Some iPhone 12 and iPhone 12 Pro devices may have audio problems, including no sound from speakers or microphone during calls. Apple is offering free repairs for affected phones to restore normal audio functionality.
Is This Recall Still Active?
Status: Yes - Active
This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Apple
- Announced by source
- May 4, 2021
- Last reviewed by RecallRadar
- March 4, 2026
What You Should Do
- 1Check if your iPhone 12 or iPhone 12 Pro experiences audio issues with calls or speakers
- 2Visit apple.com or contact Apple Support to determine if your device is affected
- 3Schedule a free service appointment at an Apple Store or authorized service provider
- 4Bring your device in for repair—Apple will service it at no cost
What's Being Recalled
Full details from the recall report.
Apple has determined that a small percentage of iPhone 12 and iPhone 12 Pro devices may experience issues with audio quality due to a component issue. Affected devices may experience no sound from speakers or microphone when making calls. Apple will service affected devices free of charge.
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
iPhone 12
Model #2
iPhone 12 Pro
| # | Model |
|---|---|
| 1 | iPhone 12 |
| 2 | iPhone 12 Pro |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
Frequently Asked Questions
Is my apple device affected?
Check the affected models section on this page. The official notice currently lists iPhone 12, iPhone 12 Pro.
What is the remedy for this recall?
1. Check if your iPhone 12 or iPhone 12 Pro experiences audio issues with calls or speakers 2. Visit apple.com or contact Apple Support to determine if your device is affected 3. Schedule a free service appointment at an Apple Store or authorized service provider 4. Bring your device in for repair—Apple will service it at no cost
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://support.apple.com/iphone-12-and-iphone-12-pro-service-program-for-no-sound-issues
Keep browsing with these internal hubs: apple recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from AppleSee an inaccuracy?
Help us improve the accuracy of this recall information.
Quick Info
- Brand
- apple
- Category
- device
- Source Agency
- Apple
- Announced
- May 4, 2021
- Country
- global
- Status
- Active
Source & Verification
Sourced from Apple. Last reviewed March 4, 2026.
- Official source
- Apple
- Announced by source
- May 4, 2021
- Last reviewed by RecallRadar
- March 4, 2026
Official Resources
Use these primary sources for final eligibility and claim instructions.
Open Official Recall NoticeView official notice from AppleStay Protected
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