iPhone X OLED Display Repair Program
Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. Symptoms include the display not responding correctly to touch, the display reacting even though it was not touched, or the display reacting inconsistently. Apple will replace the display module in affected iPhone X devices free of charge.
By RecallRadar Editorial Team
Sourced from Apple. Last verified March 4, 2026.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- November 8, 2018
- Source agency
- Apple
This recall involves safety concerns. Take action promptly.
✨ Plain-English Summary
Some iPhone X devices have faulty display components that can cause touch sensitivity problems, including unresponsiveness, phantom touches, or inconsistent reactions. Apple is offering free display module replacement for all affected devices. (Estimated repair/replacement value: $200-400 if not covered by recall program)
Is This Recall Still Active?
Status: Yes - Active
This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.
What's Being Recalled
Full details from the recall report.
Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module. Symptoms include the display not responding correctly to touch, the display reacting even though it was not touched, or the display reacting inconsistently. Apple will replace the display module in affected iPhone X devices free of charge.
Quick Info
Key facts from the official notice, kept in the article flow for easy cross-checking.
- Brand
- Apple
- Category
- device
- Source agency
- Apple
- Announced
- November 8, 2018
- Country
- global
- Status
- Active
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
iPhone X
| # | Model |
|---|---|
| 1 | iPhone X |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
What You Should Do
Follow the remedy path from the official notice using the exact model and serial details above.
- 1Check if your iPhone X is experiencing touch issues like unresponsiveness or phantom touches
- 2Visit Apple.com or contact Apple Support to verify if your device is eligible for the free repair program
- 3Schedule a service appointment at an Apple Store or authorized service provider
- 4Bring your iPhone X in for free display module replacement
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Apple
- Announced by source
- November 8, 2018
- Last reviewed by RecallRadar
- March 4, 2026
Frequently Asked Questions
Is my apple device affected?
Check the affected models section on this page. The official notice currently lists iPhone X.
What is the remedy for this recall?
Check if your iPhone X is experiencing touch issues like unresponsiveness or phantom touches Visit Apple.com or contact Apple Support to verify if your device is eligible for the free repair program Schedule a service appointment at an Apple Store or authorized service provider Bring your iPhone X in for free display module replacement
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://support.apple.com/iphone-x-display-module-replacement-program
Keep browsing with these internal hubs: apple recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from AppleSee an inaccuracy?
Help us improve the accuracy of this recall information.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- November 8, 2018
- Source agency
- Apple
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