MacBook Pro Keyboard Repair Program
Apple has determined that the keyboards on certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: letters or characters repeating unexpectedly, letters or characters not appearing, or keys feeling "sticky" or not responding in a consistent manner. Apple will service affected MacBook keyboard free of charge.
By RecallRadar Editorial Team
Sourced from Apple. Last reviewed March 4, 2026.
This recall affects device functionality. Consider taking action soon.
✨ Plain-English Summary
Apple's keyboards on certain MacBook models from 2015-2019 may randomly repeat letters, fail to display characters, or feel sticky and unresponsive. This makes typing difficult and frustrating, potentially impacting your work and productivity. (Estimated repair/replacement value: $100-300 if not covered by recall program)
Is This Recall Still Active?
Status: Yes - Active
This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Apple
- Announced by source
- June 22, 2018
- Last reviewed by RecallRadar
- March 4, 2026
What You Should Do
- 1Check if your MacBook model is listed in the affected devices (MacBook, MacBook Air, or MacBook Pro from 2015-2019)
- 2Visit Apple's support page or contact Apple Support to verify your device qualifies for the free keyboard service
- 3Schedule a repair appointment at an Apple Store or authorized service provider
- 4Drop off your device for keyboard service at no cost
What's Being Recalled
Full details from the recall report.
Apple has determined that the keyboards on certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: letters or characters repeating unexpectedly, letters or characters not appearing, or keys feeling "sticky" or not responding in a consistent manner. Apple will service affected MacBook keyboard free of charge.
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
MacBook 12-inch Early 2015
Model #2
MacBook 12-inch Early 2016
Model #3
MacBook 12-inch 2017
Model #4
MacBook Air 13-inch 2018
Model #5
MacBook Air 13-inch 2019
Model #6
MacBook Pro 13-inch 2015-2019
Model #7
MacBook Pro 15-inch 2015-2019
| # | Model |
|---|---|
| 1 | MacBook 12-inch Early 2015 |
| 2 | MacBook 12-inch Early 2016 |
| 3 | MacBook 12-inch 2017 |
| 4 | MacBook Air 13-inch 2018 |
| 5 | MacBook Air 13-inch 2019 |
| 6 | MacBook Pro 13-inch 2015-2019 |
| 7 | MacBook Pro 15-inch 2015-2019 |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
Frequently Asked Questions
Is my apple device affected?
Check the affected models section on this page. The official notice currently lists MacBook 12-inch Early 2015, MacBook 12-inch Early 2016, MacBook 12-inch 2017, and more.
What is the remedy for this recall?
Check if your MacBook model is listed in the affected devices (MacBook, MacBook Air, or MacBook Pro from 2015-2019) Visit Apple's support page or contact Apple Support to verify your device qualifies for the free keyboard service Schedule a repair appointment at an Apple Store or authorized service provider Drop off your device for keyboard service at no cost
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://support.apple.com/keyboard-service-program-for-mac-notebooks
Keep browsing with these internal hubs: apple recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from AppleSee an inaccuracy?
Help us improve the accuracy of this recall information.
Quick Info
- Brand
- apple
- Category
- device
- Source Agency
- Apple
- Announced
- June 22, 2018
- Country
- global
- Status
- Active
Source & Verification
Sourced from Apple. Last reviewed March 4, 2026.
- Official source
- Apple
- Announced by source
- June 22, 2018
- Last reviewed by RecallRadar
- March 4, 2026
Official Resources
Use these primary sources for final eligibility and claim instructions.
Open Official Recall NoticeView official notice from AppleStay Protected
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