MacBook Pro Keyboard Repair Program
Apple has determined that the keyboards on certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: letters or characters repeating unexpectedly, letters or characters not appearing, or keys feeling "sticky" or not responding in a consistent manner. Apple will service affected MacBook keyboard free of charge.
By RecallRadar Editorial Team
Sourced from Apple. Last verified March 4, 2026.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- June 22, 2018
- Source agency
- Apple
This recall affects device functionality. Consider taking action soon.
✨ Plain-English Summary
Apple's keyboards on certain MacBook models from 2015-2019 may randomly repeat letters, fail to display characters, or feel sticky and unresponsive. This makes typing difficult and frustrating, potentially impacting your work and productivity. (Estimated repair/replacement value: $100-300 if not covered by recall program)
Is This Recall Still Active?
Status: Yes - Active
This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.
What's Being Recalled
Full details from the recall report.
Apple has determined that the keyboards on certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: letters or characters repeating unexpectedly, letters or characters not appearing, or keys feeling "sticky" or not responding in a consistent manner. Apple will service affected MacBook keyboard free of charge.
Quick Info
Key facts from the official notice, kept in the article flow for easy cross-checking.
- Brand
- Apple
- Category
- device
- Source agency
- Apple
- Announced
- June 22, 2018
- Country
- global
- Status
- Active
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
MacBook 12-inch Early 2015
Model #2
MacBook 12-inch Early 2016
Model #3
MacBook 12-inch 2017
Model #4
MacBook Air 13-inch 2018
Model #5
MacBook Air 13-inch 2019
Model #6
MacBook Pro 13-inch 2015-2019
Model #7
MacBook Pro 15-inch 2015-2019
| # | Model |
|---|---|
| 1 | MacBook 12-inch Early 2015 |
| 2 | MacBook 12-inch Early 2016 |
| 3 | MacBook 12-inch 2017 |
| 4 | MacBook Air 13-inch 2018 |
| 5 | MacBook Air 13-inch 2019 |
| 6 | MacBook Pro 13-inch 2015-2019 |
| 7 | MacBook Pro 15-inch 2015-2019 |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
What You Should Do
Follow the remedy path from the official notice using the exact model and serial details above.
- 1Check if your MacBook model is listed in the affected devices (MacBook, MacBook Air, or MacBook Pro from 2015-2019)
- 2Visit Apple's support page or contact Apple Support to verify your device qualifies for the free keyboard service
- 3Schedule a repair appointment at an Apple Store or authorized service provider
- 4Drop off your device for keyboard service at no cost
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Apple
- Announced by source
- June 22, 2018
- Last reviewed by RecallRadar
- March 4, 2026
Frequently Asked Questions
Is my apple device affected?
Check the affected models section on this page. The official notice currently lists MacBook 12-inch Early 2015, MacBook 12-inch Early 2016, MacBook 12-inch 2017, and more.
What is the remedy for this recall?
Check if your MacBook model is listed in the affected devices (MacBook, MacBook Air, or MacBook Pro from 2015-2019) Visit Apple's support page or contact Apple Support to verify your device qualifies for the free keyboard service Schedule a repair appointment at an Apple Store or authorized service provider Drop off your device for keyboard service at no cost
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://support.apple.com/keyboard-service-program-for-mac-notebooks
Keep browsing with these internal hubs: apple recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from AppleSee an inaccuracy?
Help us improve the accuracy of this recall information.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- June 22, 2018
- Source agency
- Apple
Explore More
Related Recalls
Mac mini No Power Repair Program
Apple has determined that certain Mac mini units manufactured between 2023-2024 may experience a no power issue. Affected units will be repaired free of charge.
Jun 13, 2025
iPhone 14 Plus Rear Camera Repair Program
Apple has identified that a small percentage of iPhone 14 Plus devices may experience issues with the rear camera. Affected devices are eligible for free repair.
Nov 1, 2024
iPhone 12 MagSafe Audio Repair Program
Apple has determined that a small percentage of iPhone 12 and iPhone 12 Pro devices may experience issues with audio quality due to a component issue. Affected devices may experience no sound from speakers or microphone when making calls. Apple will service affected devices free of charge.
May 4, 2021
iPhone 11 Display Module Replacement Program
Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to a component failure. Apple will replace affected iPhone 11 displays free of charge.
Nov 18, 2020
MacBook Pro 15-inch Battery Recall
Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected batteries will be replaced free of charge.
Jun 20, 2019