Apple Recalls
21 total recalls • 10 active
AirPods Pro Repair Program
Apple has determined that a small percentage of AirPods Pro may experience sound quality issues caused by moisture or by physical impact to the device. AirPods Pro affected by this issue may experience loss of bass sound, noise cancellation not working as expected, crackling or static sounds in certain situations, or intermittently failing to communicate with each other.
Oct 28, 2021
View details →Apple Watch Series 6 Repair Program
Apple has determined that a small percentage of Apple Watch Series 6 devices may experience a blank display due to a crack in the display module flex cable. Apple or an Apple Authorized Service Provider will service affected devices free of charge.
Oct 1, 2021
View details →MacBook Air Display Backlight Repair Program
Apple has determined that some MacBook Air (2018 and 2019) models have a display backlight issue that may result in the backlight of the display failing. Apple will service affected MacBook Air devices free of charge.
Feb 24, 2021
View details →Apple HomePod Wi-Fi Repair Program
Apple released an advisory for original HomePod smart speakers experiencing Wi-Fi connectivity drops after iOS updates changed network protocols. Apple resolved the issue with a HomePod firmware update but advises affected users to update their HomePod.
Nov 1, 2018
View details →iPhone 6s Battery Replacement Program
Apple has determined that a very small number of iPhone 6s and iPhone 6s Plus devices may unexpectedly shut down. This is not a safety issue and only affects devices within a limited serial number range manufactured between September and October 2015. Apple will replace the battery in affected iPhone 6s and iPhone 6s Plus devices free of charge.
Nov 21, 2016
View details →Apple 5W European USB Power Adapter Exchange Program
Apple has identified a safety issue with the Apple 5W European USB Power Adapter (also known as the "cube" adapter). In rare cases, the adapter may overheat and pose a safety risk. Apple will exchange affected adapters free of charge.
Jun 13, 2014
View details →Apple Ultracompact USB Power Adapter Exchange Program
Apple identified a safety issue with the Apple Ultracompact USB Power Adapter (the compact adapter with prongs that fold in). In rare cases, the two prongs of the adapter can break off and remain in a power outlet, creating a risk of electric shock. Apple will exchange affected adapters.
Sep 20, 2008
View details →Apple iBook G4 and PowerBook G4 Battery Recall
The recalled lithium-ion batteries were used with the following computers: 12-inch iBook G4, 12-inch PowerBook G4 and 15-inch PowerBook G4. Consumers should remove the battery from the computer to view the model and serial numbers labeled on the bottom of the unit. Computer model name Battery model number Battery serial numbers 12-inch iBook G4 A1061 ZZ338 through ZZ4273K429 through 3K6116C519 through 6C552 12-inch PowerBook G4 A1079 ZZ411 through ZZ4273K428 through 3K611 15-inch PowerBook G4 A1078 and A1148 3K425 through 3K6016N530 through 6N5516N601 No other Apple notebook computers are involved in this recall. Hazard: These lithium-ion batteries can overheat, posing a fire hazard to consumers. Remedy: Consumers should stop using the recalled batteries immediately and contact Apple to arrange for a replacement battery, free of charge. After removing the recalled battery from their iBook or PowerBook, consumers should plug in the AC adapter to power the computer until a replacement battery arrives.
Aug 24, 2006
View details →Average program value: $349
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