Dell Alienware 17 R4 Battery Recall
Dell recalled certain Alienware 17 R4 laptop batteries after reports of the battery catching fire. Affected units were manufactured between January 2017 and December 2017. Dell will replace the battery free of charge.
By RecallRadar Editorial Team
Sourced from Dell. Last reviewed March 4, 2026.
This recall affects device functionality. Consider taking action soon.
✨ Plain-English Summary
Dell recalled Alienware 17 R4 laptop batteries that can catch fire without warning. If you own one of these laptops from 2017, you need to take action immediately to avoid a potential fire hazard in your home. (Estimated repair/replacement value: $50-100 if not covered by recall program)
Is This Recall Still Active?
Status: No - Expired
This recall is no longer active. You can still review details here for historical reference and confirmation.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Dell
- Announced by source
- June 1, 2019
- Last reviewed by RecallRadar
- March 4, 2026
What You Should Do
- 1Check if your Dell Alienware 17 R4 was manufactured between January 2017 and December 2017 (find the date on your battery or product documentation)
- 2Stop using the laptop on flammable surfaces like beds, couches, or carpets while you arrange the replacement
- 3Contact Dell support or visit the official Dell recall page to request your free replacement battery
- 4Once you receive the replacement battery, install it following Dell's instructions or have a technician do it for you
This program has ended. The official source page may no longer be available.
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What's Being Recalled
Full details from the recall report.
Dell recalled certain Alienware 17 R4 laptop batteries after reports of the battery catching fire. Affected units were manufactured between January 2017 and December 2017. Dell will replace the battery free of charge.
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Dell Alienware 17 R4
| # | Model |
|---|---|
| 1 | Dell Alienware 17 R4 |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
Frequently Asked Questions
How do I check Dell battery eligibility?
Use Dell's official checker with exact battery and system identifiers.
Should I keep charging while pending?
No. Stop charging potentially affected batteries until confirmed safe.
What is the usual remedy path?
Most programs provide replacement battery, repair, or refund.
Can businesses process multiple claims?
Yes, enterprise support channels are often available for fleet devices.
Keep browsing with these internal hubs: dell recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from DellSee an inaccuracy?
Help us improve the accuracy of this recall information.
Quick Info
- Brand
- dell
- Category
- device
- Source Agency
- Dell
- Announced
- June 1, 2019
- Expires
- June 1, 2020
- Country
- US
- Status
- Expired
Source & Verification
Sourced from Dell. Last reviewed March 4, 2026.
- Official source
- Dell
- Announced by source
- June 1, 2019
- Last reviewed by RecallRadar
- March 4, 2026
Official Resources
Use these primary sources for final eligibility and claim instructions.
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