microsoftdeviceLow PriorityActive

Microsoft Xbox One Controller Repair Program

Microsoft addressed an issue where Xbox One controller battery covers could loosen during play.

By RecallRadar Editorial Team

Sourced from Apple. Last reviewed March 2, 2026.

This is a minor issue or quality improvement program.

✨ Plain-English Summary

The battery cover on Xbox One controllers from 2013 could loosen while you're playing games, potentially causing the cover to fall off. This is inconvenient and could expose the battery compartment, though it poses no serious safety risk. (Estimated repair/replacement value: $60-70 if not covered by recall program)

Is This Recall Still Active?

Status: Yes - Active

This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.

Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source: Apple
Announced by source: February 1, 2014
Last reviewed by RecallRadar: March 2, 2026

What You Should Do

1Check if your Xbox One controller's battery cover is loose by gently tugging on it during normal use.
2If the cover is loose, contact Microsoft Support for a replacement battery cover or controller.
3In the meantime, you can reinforce the cover with a small piece of tape if needed to keep it secure.
4Keep your receipt and proof of purchase available when contacting Microsoft.

Open Official Recall Notice Get Alerts for microsoft Devices

What's Being Recalled

Full details from the recall report.

Microsoft addressed an issue where Xbox One controller battery covers could loosen during play.

Who's Affected

Specific models and identifiers listed in the source notice:

Model #1

Microsoft Xbox One Controller 2013

#	Model
1	Microsoft Xbox One Controller 2013

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

Frequently Asked Questions

Is my microsoft device affected?

Check the affected models section on this page. The official notice currently lists Microsoft Xbox One Controller 2013.

What is the remedy for this recall?

1. Check if your Xbox One controller's battery cover is loose by gently tugging on it during normal use. 2. If the cover is loose, contact Microsoft Support for a replacement battery cover or controller. 3. In the meantime, you can reinforce the cover with a small piece of tape if needed to keep it secure. 4. Keep your receipt and proof of purchase available when contacting Microsoft.