Samsung Galaxy S10 Fingerprint Sensor Safety Notice
Samsung acknowledged a vulnerability in the Galaxy S10 in-display fingerprint sensor where third-party screen protectors could cause the sensor to unlock for any fingerprint, not just the registered ones. Samsung released a software patch to fix the issue.
By RecallRadar Editorial Team
Sourced from Samsung. Last verified March 4, 2026.
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Check if you qualifyKey facts
- Date announced
- October 17, 2019
- Source agency
- Samsung
This recall involves safety concerns. Take action promptly.
✨ Plain-English Summary
Samsung Galaxy S10 models had a security flaw in the in-display fingerprint sensor that allowed it to unlock with any fingerprint when certain third-party screen protectors were installed. Samsung fixed this issue with a software update that improved how the sensor validates fingerprints.
Is This Recall Still Active?
Status: No - Expired
This recall is no longer active. You can still review details here for historical reference and confirmation.
What's Being Recalled
Full details from the recall report.
Samsung acknowledged a vulnerability in the Galaxy S10 in-display fingerprint sensor where third-party screen protectors could cause the sensor to unlock for any fingerprint, not just the registered ones. Samsung released a software patch to fix the issue.
Quick Info
Key facts from the official notice, kept in the article flow for easy cross-checking.
- Brand
- Samsung
- Category
- device
- Source agency
- Samsung
- Announced
- October 17, 2019
- Expires
- October 17, 2020
- Country
- global
- Status
- Expired
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Samsung Galaxy S10
Model #2
Samsung Galaxy S10+
Model #3
Samsung Galaxy S10 5G
Model #4
Samsung Galaxy Note 10
| # | Model |
|---|---|
| 1 | Samsung Galaxy S10 |
| 2 | Samsung Galaxy S10+ |
| 3 | Samsung Galaxy S10 5G |
| 4 | Samsung Galaxy Note 10 |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
What You Should Do
Follow the remedy path from the official notice using the exact model and serial details above.
- 1Remove any third-party screen protectors from your device immediately.
- 2Check for and install the latest Samsung software update on your Galaxy S10 or Note
- 3Verify your fingerprint unlock works correctly after updating.
- 4Consider using Samsung-approved screen protectors if you want additional display protection.
This program has ended. The official source page may no longer be available.
Don't miss the next samsung recall — get alertsSource & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Samsung
- Announced by source
- October 17, 2019
- Last reviewed by RecallRadar
- March 4, 2026
Frequently Asked Questions
Is my samsung device affected?
Check the affected models section on this page. The official notice currently lists Samsung Galaxy S10, Samsung Galaxy S10+, Samsung Galaxy S10 5G, and more.
What is the remedy for this recall?
1. Remove any third-party screen protectors from your device immediately. 2. Check for and install the latest Samsung software update on your Galaxy S10 or Note 10. 3. Verify your fingerprint unlock works correctly after updating. 4. Consider using Samsung-approved screen protectors if you want additional display protection.
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://news.samsung.com/us/samsung-galaxy-s10-note10-fingerprint-update/
Keep browsing with these internal hubs: samsung recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from SamsungSee an inaccuracy?
Help us improve the accuracy of this recall information.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- October 17, 2019
- Source agency
- Samsung