samsungdeviceHigh PriorityExpired

Samsung Galaxy S10 Fingerprint Sensor Safety Notice

Samsung acknowledged a vulnerability in the Galaxy S10 in-display fingerprint sensor where third-party screen protectors could cause the sensor to unlock for any fingerprint, not just the registered ones. Samsung released a software patch to fix the issue.

By RecallRadar Editorial Team

Sourced from Samsung. Last verified March 4, 2026.

On this page

Free checker

Check if you qualify

See whether your device may qualify for a free repair or replacement program before you spend money.

Check if you qualify

Key facts

Date announced
October 17, 2019
Source agency
Samsung

This recall involves safety concerns. Take action promptly.

Plain-English Summary

Samsung Galaxy S10 models had a security flaw in the in-display fingerprint sensor that allowed it to unlock with any fingerprint when certain third-party screen protectors were installed. Samsung fixed this issue with a software update that improved how the sensor validates fingerprints.

Is This Recall Still Active?

Status: No - Expired

This recall is no longer active. You can still review details here for historical reference and confirmation.

What's Being Recalled

Full details from the recall report.

Samsung acknowledged a vulnerability in the Galaxy S10 in-display fingerprint sensor where third-party screen protectors could cause the sensor to unlock for any fingerprint, not just the registered ones. Samsung released a software patch to fix the issue.

Quick Info

Key facts from the official notice, kept in the article flow for easy cross-checking.

Brand
Samsung
Category
device
Source agency
Samsung
Announced
October 17, 2019
Expires
October 17, 2020
Country
global
Status
Expired

Who's Affected

Specific models and identifiers listed in the source notice:

Model #1

Samsung Galaxy S10

Model #2

Samsung Galaxy S10+

Model #3

Samsung Galaxy S10 5G

Model #4

Samsung Galaxy Note 10

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

What You Should Do

Follow the remedy path from the official notice using the exact model and serial details above.

  1. 1Remove any third-party screen protectors from your device immediately.
  2. 2Check for and install the latest Samsung software update on your Galaxy S10 or Note
  3. 3Verify your fingerprint unlock works correctly after updating.
  4. 4Consider using Samsung-approved screen protectors if you want additional display protection.

This program has ended. The official source page may no longer be available.

Don't miss the next samsung recall — get alerts

Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source
Samsung
Announced by source
October 17, 2019
Last reviewed by RecallRadar
March 4, 2026

Frequently Asked Questions

Is my samsung device affected?

Check the affected models section on this page. The official notice currently lists Samsung Galaxy S10, Samsung Galaxy S10+, Samsung Galaxy S10 5G, and more.

What is the remedy for this recall?

1. Remove any third-party screen protectors from your device immediately. 2. Check for and install the latest Samsung software update on your Galaxy S10 or Note 10. 3. Verify your fingerprint unlock works correctly after updating. 4. Consider using Samsung-approved screen protectors if you want additional display protection.

Where can I verify recall details?

Use the official source link in this page to confirm dates, eligibility, and next steps: https://news.samsung.com/us/samsung-galaxy-s10-note10-fingerprint-update/

Keep browsing with these internal hubs: samsung recall hub and Device recall hub.

Official Resources

Use these primary sources for final eligibility and claim instructions.

View official notice from Samsung

See an inaccuracy?

Help us improve the accuracy of this recall information.

500 characters remaining