Samsung Galaxy Note7 Recall

✨ Plain-English Summary

Samsung Galaxy Note7 smartphones have a dangerous battery defect that can cause the device to overheat, catch fire, and cause serious burns. This expanded recall includes all Note7 phones ever sold, even replacement devices from the previous recall, so you should stop using yours immediately.

Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source

CPSC

Announced by source

October 13, 2016

Last reviewed by RecallRadar

March 4, 2026

What You Should Do

1. 1Stop using your Galaxy Note7 immediately and power it down completely
2. 2Contact your wireless carrier, retailer, or Samsung.com where you bought it to arrange a refund or free replacement device with incentives
3. 3If you bought your phone elsewhere, visit Samsung.com/us/note7recall/ or call Samsung directly for a free remedy
4. 4Do not charge or attempt to use the device while waiting for your replacement or refund

What's Being Recalled

Quoted source excerpt from the official notice.

This recall involves all Samsung Galaxy Note7 smartphones. The recalled devices have a 5.7-inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. This recall involves all Galaxy Note7 devices received as replacements as part of the previous Galaxy Note7 recall on September 15, 2016 and any Galaxy Note 7 with a green battery icon, regardless of date purchased or IMEI. Hazard: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers. Remedy: Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements in the previous recall. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive a refund or free exchange for a new replacement device plus incentives. Consumers who purchased their phones from other sources should contact Samsung directly to receive a free remedy. Go to http://www.samsung.com and http://www.samsung.com/us/note7recall/ for more details.

Who's Affected

Specific models and identifiers listed in the source notice:

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

Frequently Asked Questions

Keep browsing with these internal hubs: samsung recall hub and Device recall hub.

Official Resources

Use these primary sources for final eligibility and claim instructions.