Samsung Galaxy Note7 Recall
Samsung Galaxy Note7 smartphones have a dangerous battery defect that can cause the device to overheat, catch fire, and cause serious burns. This expanded recall includes all Note7 phones ever sold, even replacement devices from the previous recall, so you should stop using yours immediately.
By RecallRadar Editorial Team
Sourced from CPSC. Last verified March 4, 2026.
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Check if you qualifyKey facts
- Date announced
- October 13, 2016
- Source agency
- CPSC
This recall affects device functionality. Consider taking action soon.
✨ Plain-English Summary
Samsung Galaxy Note7 smartphones have a dangerous battery defect that can cause the device to overheat, catch fire, and cause serious burns. This expanded recall includes all Note7 phones ever sold, even replacement devices from the previous recall, so you should stop using yours immediately.
Is This Recall Still Active?
Status: Yes - Active
This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.
What's Being Recalled
Quoted source excerpt from the official notice.
This recall involves all Samsung Galaxy Note7 smartphones. The recalled devices have a 5.7-inch screen and were sold in the following colors: black onyx, blue coral, gold platinum and silver titanium with a matching stylus. Samsung is printed on the top front of the phone and Galaxy Note7 is printed on the back of the phone. This recall involves all Galaxy Note7 devices received as replacements as part of the previous Galaxy Note7 recall on September 15, 2016 and any Galaxy Note 7 with a green battery icon, regardless of date purchased or IMEI. Hazard: The lithium-ion battery in the Galaxy Note7 smartphones can overheat and catch fire, posing serious fire and burn hazard to consumers. Remedy: Consumers should immediately stop using and power down all Galaxy Note7 devices, including Note7 devices received as replacements in the previous recall. Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive a refund or free exchange for a new replacement device plus incentives. Consumers who purchased their phones from other sources should contact Samsung directly to receive a free remedy. Go to http://www.samsung.com and http://www.samsung.com/us/note7recall/ for more details.
Quick Info
Key facts from the official notice, kept in the article flow for easy cross-checking.
- Brand
- Samsung
- Category
- device
- Source agency
- CPSC
- Announced
- October 13, 2016
- Country
- US
- Status
- Active
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Samsung Galaxy Note7
| # | Model |
|---|---|
| 1 | Samsung Galaxy Note7 |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
What You Should Do
Follow the remedy path from the official notice using the exact model and serial details above.
- 1Stop using your Galaxy Note7 immediately and power it down completely
- 2Contact your wireless carrier, retailer, or Samsung.com where you bought it to arrange a refund or free replacement device with incentives
- 3If you bought your phone elsewhere, visit Samsung.com/us/note7recall/ or call Samsung directly for a free remedy
- 4Do not charge or attempt to use the device while waiting for your replacement or refund
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- CPSC
- Announced by source
- October 13, 2016
- Last reviewed by RecallRadar
- March 4, 2026
Frequently Asked Questions
Is my samsung device affected?
Check the affected models section on this page. The official notice currently lists Samsung Galaxy Note7.
What is the remedy for this recall?
1. Stop using your Galaxy Note7 immediately and power it down completely 2. Contact your wireless carrier, retailer, or Samsung.com where you bought it to arrange a refund or free replacement device with incentives 3. If you bought your phone elsewhere, visit Samsung.com/us/note7recall/ or call Samsung directly for a free remedy 4. Do not charge or attempt to use the device while waiting for your replacement or refund
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://www.cpsc.gov/Recalls/2017/Samsung-Expands-Recall-of-Galaxy-Note7-Smartphones-Based-on-Additional-Incidents-with-Replacement-Phones
Keep browsing with these internal hubs: samsung recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from CPSCSee an inaccuracy?
Help us improve the accuracy of this recall information.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- October 13, 2016
- Source agency
- CPSC