samsungdeviceMedium PriorityExpired

Samsung Galaxy Buds+ Battery Replacement Program

Samsung acknowledged a firmware issue with Galaxy Buds+ true wireless earbuds causing excessive battery drain and connection instability. Samsung released a firmware fix via the Galaxy Wearable app and will replace earbuds with severe hardware issues.

By RecallRadar Editorial Team

Sourced from Samsung. Last verified March 4, 2026.

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Key facts

Date announced
June 1, 2020
Source agency
Samsung

This recall affects device functionality. Consider taking action soon.

Plain-English Summary

Samsung Galaxy Buds+ users experienced excessive battery drain and connection problems due to a firmware glitch. Samsung has released a firmware update through the Galaxy Wearable app to fix the issue, and will replace earbuds that have severe hardware damage. (Estimated repair/replacement value: $50-100 if not covered by recall program)

Is This Recall Still Active?

Status: No - Expired

This recall is no longer active. You can still review details here for historical reference and confirmation.

What's Being Recalled

Full details from the recall report.

Samsung acknowledged a firmware issue with Galaxy Buds+ true wireless earbuds causing excessive battery drain and connection instability. Samsung released a firmware fix via the Galaxy Wearable app and will replace earbuds with severe hardware issues.

Quick Info

Key facts from the official notice, kept in the article flow for easy cross-checking.

Brand
Samsung
Category
device
Source agency
Samsung
Announced
June 1, 2020
Expires
June 1, 2022
Country
global
Status
Expired

Who's Affected

Specific models and identifiers listed in the source notice:

Model #1

Samsung Galaxy Buds+

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

What You Should Do

Follow the remedy path from the official notice using the exact model and serial details above.

  1. 1Open the Galaxy Wearable app on your smartphone
  2. 2Check for and install any available firmware updates for your Galaxy Buds+
  3. 3If battery drain persists after updating, contact Samsung support for a replacement
  4. 4Keep your Galaxy Wearable app updated to receive future fixes automatically

This program has ended. The official source page may no longer be available.

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Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source
Samsung
Announced by source
June 1, 2020
Last reviewed by RecallRadar
March 4, 2026

Frequently Asked Questions

Is my samsung device affected?

Check the affected models section on this page. The official notice currently lists Samsung Galaxy Buds+.

What is the remedy for this recall?

Open the Galaxy Wearable app on your smartphone Check for and install any available firmware updates for your Galaxy Buds+ If battery drain persists after updating, contact Samsung support for a replacement Keep your Galaxy Wearable app updated to receive future fixes automatically

Where can I verify recall details?

Use the official source link in this page to confirm dates, eligibility, and next steps: https://www.samsung.com/us/support/answer/ANS10001817/

Keep browsing with these internal hubs: samsung recall hub and Device recall hub.

Official Resources

Use these primary sources for final eligibility and claim instructions.

View official notice from Samsung

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