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Microsoft Surface Pro Power Cord Recall

Microsoft is recalling certain Surface Pro power cords due to potential fire and electric shock hazards from cord damage.

By RecallRadar Safety Desk

Sourced from Apple. Last verified March 2, 2026.

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Key facts

Date announced
January 22, 2016
Source agency
Apple

This recall involves safety concerns. Take action promptly.

✨ Plain-English Summary

Microsoft is recalling certain Surface Pro power cords that may be damaged, creating a risk of fire or electric shock. This affects older Surface Pro models, and you should stop using the affected cord immediately to protect yourself and your device. (Estimated repair/replacement value: $30-50 if not covered by recall program)

Is This Recall Still Active?

Status: No - Expired

This recall is no longer active. You can still review details here for historical reference and confirmation.

Microsoft Surface Pro Power Cord Recall product image

What's Being Recalled

Full details from the recall report.

Microsoft is recalling certain Surface Pro power cords due to potential fire and electric shock hazards from cord damage.

Quick Info

Key facts from the official notice, kept in the article flow for easy cross-checking.

Brand
Microsoft
Category
device
Source agency
Apple
Announced
January 22, 2016
Country
US
Status
Expired

Who's Affected

Specific models and identifiers listed in the source notice:

Model #1

Microsoft Surface Pro

Model #2

Microsoft Surface Pro 2

Model #3

Microsoft Surface Pro 3

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

What You Should Do

Follow the remedy path from the official notice using the exact model and serial details above.

  1. 1Stop using your Surface Pro power cord immediately if you own a 1st gen, Surface Pro 2, Surface Pro 3, or Model 1536
  2. 2Check if your cord shows any visible damage, fraying, or burn marks
  3. 3Contact Microsoft support or visit their recall page to request a free replacement cord
  4. 4Do not attempt to repair the cord yourself—use an alternative power source if available until you receive the replacement

This program has ended. The official source page may no longer be available.

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Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source
Apple
Announced by source
January 22, 2016
Last reviewed by RecallRadar
March 2, 2026

Frequently Asked Questions

How do I identify a hazardous cord?

Check for fraying, exposed wires, melted insulation, or discoloration.

Can I fix the cord temporarily?

No. Remove from use and request an official replacement.

Should I inspect the outlet too?

Yes, check for scorch marks or looseness before reusing that outlet.

Do older purchases still qualify?

Often yes, but confirm specific program windows in the official notice.

Keep browsing with these internal hubs: microsoft recall hub and Device recall hub.

Official Resources

Use these primary sources for final eligibility and claim instructions.

View official notice from Apple

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