Microsoft Surface Pro Power Cord Recall
Microsoft is recalling certain Surface Pro power cords due to potential fire and electric shock hazards from cord damage.
By RecallRadar Safety Desk
Sourced from Apple. Last reviewed March 2, 2026.
This recall involves safety concerns. Take action promptly.
✨ Plain-English Summary
Microsoft is recalling certain Surface Pro power cords that may be damaged, creating a risk of fire or electric shock. This affects older Surface Pro models, and you should stop using the affected cord immediately to protect yourself and your device. (Estimated repair/replacement value: $30-50 if not covered by recall program)
Is This Recall Still Active?
Status: No - Expired
This recall is no longer active. You can still review details here for historical reference and confirmation.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- Apple
- Announced by source
- January 22, 2016
- Last reviewed by RecallRadar
- March 2, 2026
What You Should Do
- 1Stop using your Surface Pro power cord immediately if you own a 1st gen, Surface Pro 2, Surface Pro 3, or Model 1536
- 2Check if your cord shows any visible damage, fraying, or burn marks
- 3Contact Microsoft support or visit their recall page to request a free replacement cord
- 4Do not attempt to repair the cord yourself—use an alternative power source if available until you receive the replacement
This program has ended. The official source page may no longer be available.
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What's Being Recalled
Full details from the recall report.
Microsoft is recalling certain Surface Pro power cords due to potential fire and electric shock hazards from cord damage.
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Microsoft Surface Pro
Model #2
Microsoft Surface Pro 2
Model #3
Microsoft Surface Pro 3
| # | Model |
|---|---|
| 1 | Microsoft Surface Pro |
| 2 | Microsoft Surface Pro 2 |
| 3 | Microsoft Surface Pro 3 |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
Frequently Asked Questions
How do I identify a hazardous cord?
Check for fraying, exposed wires, melted insulation, or discoloration.
Can I fix the cord temporarily?
No. Remove from use and request an official replacement.
Should I inspect the outlet too?
Yes, check for scorch marks or looseness before reusing that outlet.
Do older purchases still qualify?
Often yes, but confirm specific program windows in the official notice.
Keep browsing with these internal hubs: microsoft recall hub and Device recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
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Quick Info
- Brand
- microsoft
- Category
- device
- Source Agency
- Apple
- Announced
- January 22, 2016
- Country
- US
- Status
- Expired
Source & Verification
Sourced from Apple. Last reviewed March 2, 2026.
- Official source
- Apple
- Announced by source
- January 22, 2016
- Last reviewed by RecallRadar
- March 2, 2026
Official Resources
Use these primary sources for final eligibility and claim instructions.
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