googledeviceMedium PriorityExpired

Google Pixel 3 Battery Replacement Program

Google identified an issue affecting some Pixel 3 smartphones that may cause battery and charging problems, including unexpected shutdowns, reduced battery capacity, or slow charging. Google will repair or replace affected devices free of charge within the warranty period.

By RecallRadar Editorial Team

Sourced from Google. Last verified March 4, 2026.

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Key facts

Date announced: November 1, 2019
Source agency: Google

This recall affects device functionality. Consider taking action soon.

✨ Plain-English Summary

Some Google Pixel 3 and Pixel 3 XL phones are experiencing battery problems like unexpected shutdowns, reduced battery life, or slow charging. Google is offering free repairs or replacements to fix these issues and restore your phone to normal performance. (Estimated repair/replacement value: $50-100 if not covered by recall program)

Is This Recall Still Active?

Status: No - Expired

This recall is no longer active. You can still review details here for historical reference and confirmation.

What's Being Recalled

Full details from the recall report.

Quick Info

Key facts from the official notice, kept in the article flow for easy cross-checking.

Brand: Google
Category: device
Source agency: Google
Announced: November 1, 2019
Expires: November 1, 2021
Country: US
Status: Expired

Who's Affected

Specific models and identifiers listed in the source notice:

Model #1

Google Pixel 3

Model #2

Google Pixel 3 XL

#	Model
1	Google Pixel 3
2	Google Pixel 3 XL

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

What You Should Do

Follow the remedy path from the official notice using the exact model and serial details above.

1Check if your device is a Google Pixel 3 or Pixel 3 XL with battery or charging issues
2Visit Google's support page or contact Google Customer Service to verify your phone is affected
3Schedule a free repair or replacement through Google's service program
4Back up your data before sending your device in for service

This program has ended. The official source page may no longer be available.

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Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source: Google
Announced by source: November 1, 2019
Last reviewed by RecallRadar: March 4, 2026

Frequently Asked Questions

Is my google device affected?

Check the affected models section on this page. The official notice currently lists Google Pixel 3, Google Pixel 3 XL.

What is the remedy for this recall?

1. Check if your device is a Google Pixel 3 or Pixel 3 XL with battery or charging issues 2. Visit Google's support page or contact Google Customer Service to verify your phone is affected 3. Schedule a free repair or replacement through Google's service program 4. Back up your data before sending your device in for service

Where can I verify recall details?

Use the official source link in this page to confirm dates, eligibility, and next steps: https://support.google.com/pixelphone/answer/9844016

Keep browsing with these internal hubs: google recall hub and Device recall hub.

Official Resources

Use these primary sources for final eligibility and claim instructions.

View official notice from Google

See an inaccuracy?

Help us improve the accuracy of this recall information.

On this page

Free checker

Check if you qualify

See whether your device may qualify for a free repair or replacement program before you spend money.

Check if you qualify

Key facts

Date announced: November 1, 2019
Source agency: Google

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See all Device recalls →See all google recalls →

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