Waupaca Elevator Recall
Residential elevators made by Waupaca Elevator between 1979 and 2008 may have faulty gearboxes that can cause the elevator cab to suddenly fall to the bottom of the shaft. This poses a serious injury risk to anyone inside the elevator when it happens.
By RecallRadar Editorial Team
Sourced from CPSC. Last verified March 4, 2026.
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Check if you qualifyKey facts
- Date announced
- October 25, 2018
- Source agency
- CPSC
This recall affects device functionality. Consider taking action soon.
✨ Plain-English Summary
Residential elevators made by Waupaca Elevator between 1979 and 2008 may have faulty gearboxes that can cause the elevator cab to suddenly fall to the bottom of the shaft. This poses a serious injury risk to anyone inside the elevator when it happens.
Is This Recall Still Active?
Status: No - Expired
This recall is no longer active. You can still review details here for historical reference and confirmation.
What's Being Recalled
Quoted source excerpt from the official notice.
This recall involves residential elevator models Custom Lift 450# and Custom Lift 500#, shipped and installed between 1979 and 2008. The recalled elevators are used in consumers' homes. The Custom Lift 450# elevators have serial numbers 10-1001 through 10-3131. The Custom Lift 500# elevators have serial numbers 10-3132 through 10-8111; 010-00-8112 through 010-10-8786; and 110-00-1000 through 110-03-1179. The serial number can be found on the front or bottom of the controller box or on the base of the powerhead. The powerhead can be located in the attic, closet, machine room, crawl space, garage, or the bottom of the hoistway. Hazard: The elevator cab can fall unexpectedly to the bottom of the elevator shaft and abruptly stop, posing an injury hazard to consumers in the elevator cab. Remedy: Consumers should immediately stop using the recalled elevators and contact Waupaca Elevator to schedule a free gearbox inspection and the installation of a free overspeed braking device. Waupaca Elevator also will provide the installation of a free gearbox if the gearbox inspection reveals that the gears in the gearbox have worn down.
Quick Info
Key facts from the official notice, kept in the article flow for easy cross-checking.
- Brand
- Waupaca
- Category
- consumer
- Source agency
- CPSC
- Announced
- October 25, 2018
- Country
- US
- Status
- Expired
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Waupaca Residential Elevator
| # | Model |
|---|---|
| 1 | Waupaca Residential Elevator |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
What You Should Do
Follow the remedy path from the official notice using the exact model and serial details above.
- 1Stop using your recalled elevator immediately
- 2Find your elevator's serial number on the controller box or powerhead
- 3Check if your model and serial number match the recall list
- 4Contact Waupaca Elevator to schedule a free inspection and safety device installation
This program has ended. The official source page may no longer be available.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- CPSC
- Announced by source
- October 25, 2018
- Last reviewed by RecallRadar
- March 4, 2026
Frequently Asked Questions
Am I affected by this recall?
Check the affected models section on this page. The official notice currently lists Waupaca Residential Elevator.
What is the remedy for this recall?
1. Stop using your recalled elevator immediately 2. Find your elevator's serial number on the controller box or powerhead 3. Check if your model and serial number match the recall list 4. Contact Waupaca Elevator to schedule a free inspection and safety device installation
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://www.cpsc.gov/Recalls/2019/Waupaca-Elevator-Recalls-to-Inspect-Elevators-Due-to-Injury-Hazard
Keep browsing with these internal hubs: waupaca recall hub and Consumer Product recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from CPSCSee an inaccuracy?
Help us improve the accuracy of this recall information.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- October 25, 2018
- Source agency
- CPSC
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