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Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions

Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions was listed by CPSC. This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wa

By RecallRadar Editorial Team

Sourced from CPSC. Last reviewed March 4, 2026.

This recall affects device functionality. Consider taking action soon.

Plain-English Summary

Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions was listed by CPSC. This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wa

Is This Recall Still Active?

Status: Yes - Active

This recall is currently active. If your device matches the affected models, follow the official instructions as soon as possible.

Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source
CPSC
Announced by source
July 28, 2020
Last reviewed by RecallRadar
March 4, 2026

What You Should Do

  1. 1## Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions Agency: CPSC | Brand: lg | Date: 2020-07-28 Description: This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges: Product Name Models by Prefix Serial Number Range located on Boiler Rating Label Date of Manufacture Prestige Solo -Prefix: PT PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP PT0000110 to PT0053776 or PTA002645 through PTA09800 or AE1100 through AE1239 November 2011 through December 2015 Prestige Solo - Prefix: PA PA80, PA110, PA155, PA175, PA250, PA299, PA399 PA044928 through PA139939 January 2016 through March 2019 Prestige Excellence - Prefix: PTE or PTEA PTE 110 PTE0000568 through PTE 053690 and PTEA002889 through PTEA 003086 November 2011 through December 2015 Prestige Excellence - Prefix: PEA or PEB2 PEA 110 PEB2 110 PEA 078169 through PEA143958 and PEB2157356 through PEB2159813 January 2016 through March 2019 Prestige Solo - Prefix: PB PB80, PB110, PB155, PB175, PB250, PB299, PB399 PB2152110 through PB2163489 April 2019 through October 2019 Hazard: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers. Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge. What to do:
  2. 2Check if your model is listed.
  3. 3Contact lg or CPSC for remedy details.
Open Official Recall NoticeGet Alerts for lg Devices

What's Being Recalled

Quoted source excerpt from the official notice.

This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges: Product Name Models by Prefix Serial Number Range located on Boiler Rating Label Date of Manufacture Prestige Solo -Prefix: PT PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP PT0000110 to PT0053776 or PTA002645 through PTA09800 or AE1100 through AE1239 November 2011 through December 2015 Prestige Solo - Prefix: PA PA80, PA110, PA155, PA175, PA250, PA299, PA399 PA044928 through PA139939 January 2016 through March 2019 Prestige Excellence - Prefix: PTE or PTEA PTE 110 PTE0000568 through PTE 053690 and PTEA002889 through PTEA 003086 November 2011 through December 2015 Prestige Excellence - Prefix: PEA or PEB2 PEA 110 PEB2 110 PEA 078169 through PEA143958 and PEB2157356 through PEB2159813 January 2016 through March 2019 Prestige Solo - Prefix: PB PB80, PB110, PB155, PB175, PB250, PB299, PB399 PB2152110 through PB2163489 April 2019 through October 2019 Hazard: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers. Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free o

Who's Affected

Specific models and identifiers listed in the source notice:

Model #1

Prestige Solo & Prestige Excellence condensing gas boilers

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

Frequently Asked Questions

Is my lg device affected?

Check the affected models section on this page. The official notice currently lists Prestige Solo & Prestige Excellence condensing gas boilers.

What is the remedy for this recall?

## Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions Agency: CPSC | Brand: lg | Date: 2020-07-28 Description: This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges: Product Name Models by Prefix Serial Number Range located on Boiler Rating Label Date of Manufacture Prestige Solo -Prefix: PT PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP PT0000110 to PT0053776 or PTA002645 through PTA09800 or AE1100 through AE1239 November 2011 through December 2015 Prestige Solo - Prefix: PA PA80, PA110, PA155, PA175, PA250, PA299, PA399 PA044928 through PA139939 January 2016 through March 2019 Prestige Excellence - Prefix: PTE or PTEA PTE 110 PTE0000568 through PTE 053690 and PTEA002889 through PTEA 003086 November 2011 through December 2015 Prestige Excellence - Prefix: PEA or PEB2 PEA 110 PEB2 110 PEA 078169 through PEA143958 and PEB2157356 through PEB2159813 January 2016 through March 2019 Prestige Solo - Prefix: PB PB80, PB110, PB155, PB175, PB250, PB299, PB399 PB2152110 through PB2163489 April 2019 through October 2019 Hazard: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers. Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge. What to do: 1. Check if your model is listed. 2. Contact lg or CPSC for remedy details.

Where can I verify recall details?

Use the official source link in this page to confirm dates, eligibility, and next steps: https://www.cpsc.gov/Recalls/2020/Triangle-Tube-Recalls-to-Repair-Gas-Boilers-Due-to-Risk-of-Carbon-Monoxide-Hazard-One-Death-Reported-In-Home-Remedy-May-Be-Delayed-Due-To-COVID-19-Restrictions

Keep browsing with these internal hubs: lg recall hub and Consumer Product recall hub.

Official Resources

Use these primary sources for final eligibility and claim instructions.

View official notice from CPSC

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Quick Info

Brand
lg
Category
consumer
Source Agency
CPSC
Announced
July 28, 2020
Country
US
Status
Active

Source & Verification

Sourced from CPSC. Last reviewed March 4, 2026.

Official source
CPSC
Announced by source
July 28, 2020
Last reviewed by RecallRadar
March 4, 2026

Official Resources

Use these primary sources for final eligibility and claim instructions.

Open Official Recall NoticeView official notice from CPSC

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