lg Triangle Tube Recalls to Repair Gas Boilers Due to Ris...
Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions was listed by CPSC. This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wa
By RecallRadar Editorial Team
Sourced from CPSC. Last verified March 4, 2026.
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Check if you qualifyKey facts
- Date announced
- July 28, 2020
- Source agency
- CPSC
This recall affects device functionality. Consider taking action soon.
✨ Plain-English Summary
Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions was listed by CPSC. This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wa
Is This Recall Still Active?
Status: No - Expired
This recall is no longer active. You can still review details here for historical reference and confirmation.
What's Being Recalled
Quoted source excerpt from the official notice.
This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges: Product Name Models by Prefix Serial Number Range located on Boiler Rating Label Date of Manufacture Prestige Solo -Prefix: PT PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP PT0000110 to PT0053776 or PTA002645 through PTA09800 or AE1100 through AE1239 November 2011 through December 2015 Prestige Solo - Prefix: PA PA80, PA110, PA155, PA175, PA250, PA299, PA399 PA044928 through PA139939 January 2016 through March 2019 Prestige Excellence - Prefix: PTE or PTEA PTE 110 PTE0000568 through PTE 053690 and PTEA002889 through PTEA 003086 November 2011 through December 2015 Prestige Excellence - Prefix: PEA or PEB2 PEA 110 PEB2 110 PEA 078169 through PEA143958 and PEB2157356 through PEB2159813 January 2016 through March 2019 Prestige Solo - Prefix: PB PB80, PB110, PB155, PB175, PB250, PB299, PB399 PB2152110 through PB2163489 April 2019 through October 2019 Hazard: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers. Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free o
Quick Info
Key facts from the official notice, kept in the article flow for easy cross-checking.
- Brand
- LG
- Category
- consumer
- Source agency
- CPSC
- Announced
- July 28, 2020
- Country
- US
- Status
- Expired
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Prestige Solo & Prestige Excellence condensing gas boilers
| # | Model |
|---|---|
| 1 | Prestige Solo & Prestige Excellence condensing gas boilers |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
What You Should Do
Follow the remedy path from the official notice using the exact model and serial details above.
- 1## Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions Agency: CPSC | Brand: lg | Date: 2020-07-28 Description: This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges: Product Name Models by Prefix Serial Number Range located on Boiler Rating Label Date of Manufacture Prestige Solo -Prefix: PT PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP PT0000110 to PT0053776 or PTA002645 through PTA09800 or AE1100 through AE1239 November 2011 through December 2015 Prestige Solo - Prefix: PA PA80, PA110, PA155, PA175, PA250, PA299, PA399 PA044928 through PA139939 January 2016 through March 2019 Prestige Excellence - Prefix: PTE or PTEA PTE 110 PTE0000568 through PTE 053690 and PTEA002889 through PTEA 003086 November 2011 through December 2015 Prestige Excellence - Prefix: PEA or PEB2 PEA 110 PEB2 110 PEA 078169 through PEA143958 and PEB2157356 through PEB2159813 January 2016 through March 2019 Prestige Solo - Prefix: PB PB80, PB110, PB155, PB175, PB250, PB299, PB399 PB2152110 through PB2163489 April 2019 through October 2019 Hazard: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers. Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge. What to do:
- 2Check if your model is listed.
- 3Contact lg or CPSC for remedy details.
This program has ended. The official source page may no longer be available.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- CPSC
- Announced by source
- July 28, 2020
- Last reviewed by RecallRadar
- March 4, 2026
Frequently Asked Questions
Am I affected by this recall?
Check the affected models section on this page. The official notice currently lists Prestige Solo & Prestige Excellence condensing gas boilers.
What is the remedy for this recall?
## Triangle Tube Recalls to Repair Gas Boilers Due to Risk of Carbon Monoxide Hazard; One Death Reported; In-Home Remedy May Be Delayed Due To COVID-19 Restrictions Agency: CPSC | Brand: lg | Date: 2020-07-28 Description: This recall involves 22 models of the Prestige Solo & Prestige Excellence condensing gas boilers manufactured between November 2011 and October 2019, for residential and light commercial use. These wall-hung condensing gas boilers are housed in a white metal box. The name "Prestige" is printed on the white front panel and on the outside of the cardboard packing box. You can identify whether you have an affected boiler using the firm's "how to" document at www.triangletube.com. The boilers included in this recall have the following serial number ranges: Product Name Models by Prefix Serial Number Range located on Boiler Rating Label Date of Manufacture Prestige Solo -Prefix: PT PT 60, PT110, PT 110LP, PT175, PT250, PT399, PT399HP PT0000110 to PT0053776 or PTA002645 through PTA09800 or AE1100 through AE1239 November 2011 through December 2015 Prestige Solo - Prefix: PA PA80, PA110, PA155, PA175, PA250, PA299, PA399 PA044928 through PA139939 January 2016 through March 2019 Prestige Excellence - Prefix: PTE or PTEA PTE 110 PTE0000568 through PTE 053690 and PTEA002889 through PTEA 003086 November 2011 through December 2015 Prestige Excellence - Prefix: PEA or PEB2 PEA 110 PEB2 110 PEA 078169 through PEA143958 and PEB2157356 through PEB2159813 January 2016 through March 2019 Prestige Solo - Prefix: PB PB80, PB110, PB155, PB175, PB250, PB299, PB399 PB2152110 through PB2163489 April 2019 through October 2019 Hazard: Flue gas can escape from the gas boilers if the vent adapter is not securely reattached to the boiler after maintenance or repair, posing a carbon monoxide poisoning hazard to consumers. Remedy: Consumers with recalled boilers should immediately contact Triangle Tube to schedule a free repair. Consumers who continue using the boilers while awaiting repair should have working carbon monoxide alarms on each level of their homes and outside sleeping areas. Consumers who do not have a carbon monoxide alarm can contact Triangle Tube to have one shipped to them free of charge. What to do: 1. Check if your model is listed. 2. Contact lg or CPSC for remedy details.
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://www.cpsc.gov/Recalls/2020/Triangle-Tube-Recalls-to-Repair-Gas-Boilers-Due-to-Risk-of-Carbon-Monoxide-Hazard-One-Death-Reported-In-Home-Remedy-May-Be-Delayed-Due-To-COVID-19-Restrictions
Keep browsing with these internal hubs: lg recall hub and Consumer Product recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
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Free checker
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See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- July 28, 2020
- Source agency
- CPSC
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