lgconsumerMedium PriorityExpired

LG OLED TV Burn-In Repair Program

LG extended warranty coverage for OLED TV burn-in issues on certain models. OLED TVs can develop permanent image retention (burn-in) when static content is displayed for extended periods. LG will service or replace affected panels under the extended program.

By RecallRadar Editorial Team

Sourced from LG. Last verified March 4, 2026.

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Key facts

Date announced
January 1, 2019
Source agency
LG

This recall affects device functionality. Consider taking action soon.

Plain-English Summary

LG OLED TVs from 2016-2020 can develop permanent burn-in, where static images get stuck on the screen permanently. LG is offering free service or panel replacement for affected models through an extended warranty program to fix this issue. (Estimated repair/replacement value: $500-2000 if not covered by recall program)

Is This Recall Still Active?

Status: No - Expired

This recall is no longer active. You can still review details here for historical reference and confirmation.

What's Being Recalled

Full details from the recall report.

LG extended warranty coverage for OLED TV burn-in issues on certain models. OLED TVs can develop permanent image retention (burn-in) when static content is displayed for extended periods. LG will service or replace affected panels under the extended program.

Quick Info

Key facts from the official notice, kept in the article flow for easy cross-checking.

Brand
LG
Category
consumer
Source agency
LG
Announced
January 1, 2019
Country
US
Status
Expired

Who's Affected

Specific models and identifiers listed in the source notice:

Model #1

LG OLED TV

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

What You Should Do

Follow the remedy path from the official notice using the exact model and serial details above.

  1. 1Check if your LG OLED TV is a 2016-2020 model by looking at the model number on the back or in your manual
  2. 2Visit LG's support website or contact LG customer service to verify your TV qualifies for the burn-in service program
  3. 3Register your TV and schedule a service appointment if you're experiencing burn-in or image retention issues
  4. 4LG will either repair your TV's panel or replace it at no cost under this extended coverage

This program has ended. The official source page may no longer be available.

Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source
LG
Announced by source
January 1, 2019
Last reviewed by RecallRadar
March 4, 2026

Frequently Asked Questions

Am I affected by this recall?

Check the affected models section on this page. The official notice currently lists LG OLED TV.

What is the remedy for this recall?

1. Check if your LG OLED TV is a 2016-2020 model by looking at the model number on the back or in your manual 2. Visit LG's support website or contact LG customer service to verify your TV qualifies for the burn-in service program 3. Register your TV and schedule a service appointment if you're experiencing burn-in or image retention issues 4. LG will either repair your TV's panel or replace it at no cost under this extended coverage

Where can I verify recall details?

Use the official source link in this page to confirm dates, eligibility, and next steps: https://www.lg.com/us/support/oled-panel-pixel-uniformity-service-program

Keep browsing with these internal hubs: lg recall hub and Consumer Product recall hub.

Official Resources

Use these primary sources for final eligibility and claim instructions.

View official notice from LG

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