googleconsumerCPSC officialHigh PriorityExpired

Nest Protect 1st Generation Recall

Google recalled first-generation Nest Protect smoke and carbon monoxide detectors because a software test feature could rarely cause the alarm to temporarily stop working when detecting real smoke or carbon monoxide. This is a serious safety issue since these devices are designed to protect your home from life-threatening hazards.

By RecallRadar Editorial Team

Sourced from CPSC/Google. Last verified March 4, 2026.

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Key facts

Date announced
April 3, 2014
Source agency
CPSC/Google

This recall involves safety concerns. Take action promptly.

Plain-English Summary

Google recalled first-generation Nest Protect smoke and carbon monoxide detectors because a software test feature could rarely cause the alarm to temporarily stop working when detecting real smoke or carbon monoxide. This is a serious safety issue since these devices are designed to protect your home from life-threatening hazards.

Is This Recall Still Active?

Status: No - Expired

This recall is no longer active. You can still review details here for historical reference and confirmation.

What's Being Recalled

Quoted source excerpt from the official notice.

Google/Nest recalled the Nest Protect (1st generation) smoke and carbon monoxide alarm because a software "Nightly Promise" test feature could, in very rare circumstances, temporarily disable the alarm ability to alert when real smoke is present. Nest disabled this feature via automatic software update and offered a refund or $300 coupon to affected customers.

Quick Info

Key facts from the official notice, kept in the article flow for easy cross-checking.

Brand
Google
Category
consumer
Source agency
CPSC/Google
Announced
April 3, 2014
Expires
December 31, 2014
Country
US
Status
Expired

Who's Affected

Specific models and identifiers listed in the source notice:

Model #1

Nest Protect 1st generation

Model #2

Nest Protect Wired 1st generation

Model #3

Nest Protect Battery 1st generation

Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.

What You Should Do

Follow the remedy path from the official notice using the exact model and serial details above.

  1. 1Check if you own a 1st generation Nest Protect (Wired or Battery model) by looking at your device or checking your purchase history
  2. 2Ensure your device has received the automatic software update that disabled the problematic feature
  3. 3Visit Google's recall page or contact Nest support to claim your refund or $300 coupon if eligible
  4. 4Consider replacing your device with a newer model or alternative smoke/CO alarm if you're uncomfortable keeping the 1st generation device

This program has ended. The official source page may no longer be available.

Source & Verification

This page summarizes the official notice and keeps key facts easy to verify.

Official source
CPSC/Google
Announced by source
April 3, 2014
Last reviewed by RecallRadar
March 4, 2026

Frequently Asked Questions

Am I affected by this recall?

Check the affected models section on this page. The official notice currently lists Nest Protect 1st generation, Nest Protect Wired 1st generation, Nest Protect Battery 1st generation.

What is the remedy for this recall?

1. Check if you own a 1st generation Nest Protect (Wired or Battery model) by looking at your device or checking your purchase history 2. Ensure your device has received the automatic software update that disabled the problematic feature 3. Visit Google's recall page or contact Nest support to claim your refund or $300 coupon if eligible 4. Consider replacing your device with a newer model or alternative smoke/CO alarm if you're uncomfortable keeping the 1st generation device

Where can I verify recall details?

Use the official source link in this page to confirm dates, eligibility, and next steps: https://nest.com/recall/

Keep browsing with these internal hubs: google recall hub and Consumer Product recall hub.

Official Resources

Use these primary sources for final eligibility and claim instructions.

View official notice from CPSC/Google

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