Nest Protect 1st Generation Recall
Google recalled first-generation Nest Protect smoke and carbon monoxide detectors because a software test feature could rarely cause the alarm to temporarily stop working when detecting real smoke or carbon monoxide. This is a serious safety issue since these devices are designed to protect your home from life-threatening hazards.
By RecallRadar Editorial Team
Sourced from CPSC/Google. Last verified March 4, 2026.
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Check if you qualifyKey facts
- Date announced
- April 3, 2014
- Source agency
- CPSC/Google
This recall involves safety concerns. Take action promptly.
✨ Plain-English Summary
Google recalled first-generation Nest Protect smoke and carbon monoxide detectors because a software test feature could rarely cause the alarm to temporarily stop working when detecting real smoke or carbon monoxide. This is a serious safety issue since these devices are designed to protect your home from life-threatening hazards.
Is This Recall Still Active?
Status: No - Expired
This recall is no longer active. You can still review details here for historical reference and confirmation.
What's Being Recalled
Quoted source excerpt from the official notice.
Google/Nest recalled the Nest Protect (1st generation) smoke and carbon monoxide alarm because a software "Nightly Promise" test feature could, in very rare circumstances, temporarily disable the alarm ability to alert when real smoke is present. Nest disabled this feature via automatic software update and offered a refund or $300 coupon to affected customers.
Quick Info
Key facts from the official notice, kept in the article flow for easy cross-checking.
- Brand
- Category
- consumer
- Source agency
- CPSC/Google
- Announced
- April 3, 2014
- Expires
- December 31, 2014
- Country
- US
- Status
- Expired
Who's Affected
Specific models and identifiers listed in the source notice:
Model #1
Nest Protect 1st generation
Model #2
Nest Protect Wired 1st generation
Model #3
Nest Protect Battery 1st generation
| # | Model |
|---|---|
| 1 | Nest Protect 1st generation |
| 2 | Nest Protect Wired 1st generation |
| 3 | Nest Protect Battery 1st generation |
Technical model codes are manufacturer identifiers. Match both the product name and model code from your device settings, label, or packaging.
What You Should Do
Follow the remedy path from the official notice using the exact model and serial details above.
- 1Check if you own a 1st generation Nest Protect (Wired or Battery model) by looking at your device or checking your purchase history
- 2Ensure your device has received the automatic software update that disabled the problematic feature
- 3Visit Google's recall page or contact Nest support to claim your refund or $300 coupon if eligible
- 4Consider replacing your device with a newer model or alternative smoke/CO alarm if you're uncomfortable keeping the 1st generation device
This program has ended. The official source page may no longer be available.
Source & Verification
This page summarizes the official notice and keeps key facts easy to verify.
- Official source
- CPSC/Google
- Announced by source
- April 3, 2014
- Last reviewed by RecallRadar
- March 4, 2026
Frequently Asked Questions
Am I affected by this recall?
Check the affected models section on this page. The official notice currently lists Nest Protect 1st generation, Nest Protect Wired 1st generation, Nest Protect Battery 1st generation.
What is the remedy for this recall?
1. Check if you own a 1st generation Nest Protect (Wired or Battery model) by looking at your device or checking your purchase history 2. Ensure your device has received the automatic software update that disabled the problematic feature 3. Visit Google's recall page or contact Nest support to claim your refund or $300 coupon if eligible 4. Consider replacing your device with a newer model or alternative smoke/CO alarm if you're uncomfortable keeping the 1st generation device
Where can I verify recall details?
Use the official source link in this page to confirm dates, eligibility, and next steps: https://nest.com/recall/
Keep browsing with these internal hubs: google recall hub and Consumer Product recall hub.
Official Resources
Use these primary sources for final eligibility and claim instructions.
View official notice from CPSC/GoogleSee an inaccuracy?
Help us improve the accuracy of this recall information.
On this page
Free checker
Check if you qualify
See whether your device may qualify for a free repair or replacement program before you spend money.
Check if you qualifyKey facts
- Date announced
- April 3, 2014
- Source agency
- CPSC/Google
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