Power Cord Recall Guide: Chargers & Adapters

Power cord recalls are common but often overlooked. How to identify your cord and get a free replacement.

By RecallRadar Editorial TeamPublished March 4, 2026Last reviewed: March 15, 2026Fact-checked against: CPSCHow we verify recalls →
Power Cord Recall Guide: Chargers & Adapters

In This Guide

  1. 01TL;DR: Check Your Charging Brick, Not Just the Cable
  2. 02How to Identify Your Power Cord
  3. 03Example: Microsoft Surface Power Cord Recall
  4. 04Signs Your Power Cord Might Be Defective
  5. 05Getting Your Free Replacement

TL;DR: Check Your Charging Brick, Not Just the Cable

Power cord recalls usually affect the adapter (the brick part), not the cable itself. Issues: overheating, shock hazard, fire risk. Model numbers are printed on the brick—match against the recall notice. Manufacturers ship free replacements in 2-4 weeks. Stay on top of every recall for your devices — Register free at RecallRadar →

How to Identify Your Power Cord

The model number is on the power adapter (brick), not the cable. Look for small text that says something like "Model: A1436" or "PN: 0285C4590." Also check: wattage (45W, 65W, 90W), manufacturer name, and manufacturing date if listed. Recall notices specify which model numbers and date ranges are affected. Take a photo of your adapter label—easier to reference than squinting at tiny text.

Example: Microsoft Surface Power Cord Recall

The Surface Pro power cord recall is a good example of how these work. Affected: AC power cords for Surface Pro, Surface Pro 2, and Surface Pro 3 sold before March 2016. Issue: cords could overheat if tightly wrapped, bent, or damaged. Microsoft's response: free replacement cord shipped to you, no need to return the old one. The program has been active for years—if you have an older Surface and original cord, check. Not sure if YOUR device is affected? Check your serial number in 30 seconds →

Signs Your Power Cord Might Be Defective

Fraying: Visible damage to cable insulation, especially near connectors. Kinking: Cable doesn't lie flat, has permanent bends. Discoloration: Brown or black marks on the cable or adapter. Heat: Adapter gets hot enough to be uncomfortable to touch. Smell: Burning or electrical smell during charging. Intermittent charging: Only works at certain angles. Any of these = stop using the cord, check for recalls.

Getting Your Free Replacement

Process for most power cord recalls: (1) Visit the manufacturer's recall page and enter your product info. (2) Provide shipping address. (3) They mail a free replacement—usually arrives in 2-4 weeks. (4) Dispose of the old cord properly (don't just trash it if it's a fire hazard). Some manufacturers ask you to send back the defective cord (prepaid label provided), others don't. Either way, stop using the recalled cord as soon as you confirm it's affected. New programs from Apple, Samsung, and Google launch without warning. Set up alerts for your devices →

Sources

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