Surface Book Battery Swelling Service Program
Microsoft acknowledged reports of Surface Book batteries swelling and causing screen separation. Microsoft will inspect and replace affected Surface Book devices under warranty, or provide service at cost outside warranty. The swelling can cause the screen to bulge or display damage.
This recall affects device functionality. Consider taking action soon.
Details
Microsoft acknowledged reports of Surface Book batteries swelling and causing screen separation. Microsoft will inspect and replace affected Surface Book devices under warranty, or provide service at cost outside warranty. The swelling can cause the screen to bulge or display damage.
Affected Models
What You Should Do
Visit the official recall page for next steps and repair or replacement options.
Quick Info
- Brand
- microsoft
- Device Type
- Microsoft Surface Book (1st generation)
- Announced
- January 1, 2019
- Status
- Active
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