microsoftMicrosoft Surface DuoHigh Priority

Surface Duo USB-C Overheating Advisory

Microsoft issued a safety advisory for Surface Duo dual-screen smartphones regarding potential overheating when using certain third-party USB-C chargers. Microsoft recommends using only Microsoft-certified chargers and released a firmware update to improve charging management.

This recall involves safety concerns. Take action promptly.

Details

Microsoft issued a safety advisory for Surface Duo dual-screen smartphones regarding potential overheating when using certain third-party USB-C chargers. Microsoft recommends using only Microsoft-certified chargers and released a firmware update to improve charging management.

Affected Models

Microsoft Surface DuoMicrosoft Surface Duo 2

What You Should Do

Visit the official recall page for next steps and repair or replacement options.

Visit Official microsoft Page

Quick Info

Brand
microsoft
Device Type
Microsoft Surface Duo
Announced
January 1, 2022
Status
Active

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