MacBook Pro Keyboard Service Program
Apple has determined that the keyboards on certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: letters or characters repeating unexpectedly, letters or characters not appearing, or keys feeling "sticky" or not responding in a consistent manner. Apple will service affected MacBook keyboard free of charge.
This recall affects device functionality. Consider taking action soon.
Details
Apple has determined that the keyboards on certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: letters or characters repeating unexpectedly, letters or characters not appearing, or keys feeling "sticky" or not responding in a consistent manner. Apple will service affected MacBook keyboard free of charge.
Affected Models
What You Should Do
Visit the official recall page for next steps and repair or replacement options.
Quick Info
- Brand
- apple
- Device Type
- MacBook (Retina, 12-inch, Early 2015)
- Announced
- June 22, 2018
- Status
- Active
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