iPhone 12 and iPhone 12 Pro MagSafe Audio Issue Service Program
Apple has determined that a small percentage of iPhone 12 and iPhone 12 Pro devices may experience issues with audio quality due to a component issue. Affected devices may experience no sound from speakers or microphone when making calls. Apple will service affected devices free of charge.
This recall affects device functionality. Consider taking action soon.
Details
Apple has determined that a small percentage of iPhone 12 and iPhone 12 Pro devices may experience issues with audio quality due to a component issue. Affected devices may experience no sound from speakers or microphone when making calls. Apple will service affected devices free of charge.
Affected Models
What You Should Do
Visit the official recall page for next steps and repair or replacement options.
Quick Info
- Brand
- apple
- Device Type
- iPhone 12
- Announced
- May 4, 2021
- Status
- Active
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