Sony WH-1000XM3 Headphone Charging Case Issue
Sony identified an issue with the WH-1000XM3 wireless noise-cancelling headphones where charging can cause overheating if the headphones are used while charging in specific positions. Sony recommends not using the headphones while charging and released firmware to improve thermal management.
This recall involves safety concerns. Take action promptly.
Details
Sony identified an issue with the WH-1000XM3 wireless noise-cancelling headphones where charging can cause overheating if the headphones are used while charging in specific positions. Sony recommends not using the headphones while charging and released firmware to improve thermal management.
Affected Models
What You Should Do
Visit the official recall page for next steps and repair or replacement options.
Quick Info
- Brand
- sony
- Device Type
- Sony WH-1000XM3
- Announced
- November 1, 2019
- Status
- Expired
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