Dell XPS 15 Battery Swelling Service Program
Dell identified an issue with battery swelling in certain Dell XPS 15 laptops. Affected batteries can swell and cause the bottom panel to bulge or separate, potentially damaging the laptop and posing a safety risk. Dell will replace affected batteries free of charge.
This recall affects device functionality. Consider taking action soon.
Details
Dell identified an issue with battery swelling in certain Dell XPS 15 laptops. Affected batteries can swell and cause the bottom panel to bulge or separate, potentially damaging the laptop and posing a safety risk. Dell will replace affected batteries free of charge.
Affected Models
What You Should Do
Visit the official recall page for next steps and repair or replacement options.
Quick Info
- Brand
- dell
- Device Type
- Dell XPS 15 9500
- Announced
- March 1, 2022
- Status
- Active
Share This Recall
Know someone who might be affected? Share this page with them.
Other dell Recalls
Dell Latitude 5000 Series Battery Safety Update
Dell identified a battery safety issue affecting certain Latitude 5000 series laptops where the battery may swell under specific charging conditions. Dell will replace affected batteries free of charge and has released a firmware update to prevent the conditions that cause battery swelling.
TB16Dell Docking Station Electrical Safety Update
Dell issued a service advisory for certain docking stations due to potential electrical shock risk.
PW7015LDell Power Companion Recall
Dell has recalled certain Power Companion external battery packs due to overheating and fire risk.